Membership Concierge II - Apply Now!

Life Time Athletic Resorts is a premier destination appealing to hospitality professionals who aspire to build a lifestyle career within a well-established and rapidly expanding company. Known for its commitment to promoting a healthy way of life, Life Time Athletic Resorts offers a vibrant community that encourages wellness, connection, and professional growth. The resorts are celebrated for blending luxury hospitality with fitness and wellness services, creating an environment where guests and members experience exceptional service and transformational health journeys. As an employer, Life Time stands out by fostering a supportive, inclusive, and diverse workplace dedicated to personal and professional development. With a strong emphasis on equality and merit-based advancement, Life Time Athletic Resorts attracts individuals passionate about making a difference in the lives of others through hospitality and wellness. The Membership Concierge role at Life Time Athletic Resorts is a position that serves as the frontline ambassador to members and guests. This role is integral in delivering exceptional service, enabling members to connect deeply with the resort's offerings while promoting an engaging and welcoming atmosphere. The Membership Concierge handles account maintenance, assists in service delivery, offers insightful information about programming, and cultivates meaningful member and guest engagement. Beyond the daily responsibilities, this role supports career progression through tailored hospitality certifications and personalized succession planning to help individuals reach their long-term professional aspirations. Working as a Membership Concierge not only requires a hospitality mindset but also offers a pathway to expand networking opportunities and sharpen skill sets in a dynamic, health-centric hospitality environment. This role epitomizes the intersection of customer service excellence and wellness culture, playing a vital role in creating memorable experiences and fostering member satisfaction and retention.

• High school graduate or equivalent
• Minimum of 1 year of customer service experience
• Passion to serve others
• Effective communication skills