Patient Concierge (Part-Time Evening Role) - Apply Now!

Ackerman Cancer Center is a pioneering leader in cancer treatment and the only physician-owned proton center in the world. Recognized for its innovative and patient-centered approach, Ackerman Cancer Center is dedicated to delivering the highest quality care to its patients through state-of-the-art technology and compassionate service. The center prides itself on creating a supportive environment that balances cutting-edge cancer therapies with personalized attention, ensuring each patient feels valued and cared for throughout their treatment journey. As a trusted name in oncology, Ackerman Cancer Center combines advanced proton therapy with a holistic approach to health and wellness, making it a standout in the medical community both locally and nationally. The Patient Concierge role at Ackerman Cancer Center is essential to maintaining and enhancing the patient experience. This part-time, evening position serves as the first point of contact for patients and visitors, playing a key role in setting a welcoming and professional tone from the moment they enter the facility. The Patient Concierge is responsible for the evening preparation and closing of the front desk and lobby, ensuring the environment is immaculate, comfortable, and equipped with refreshments such as coffee, water, and cookies for patients. Additionally, the Patient Concierge supports the front office team by assisting with check-in procedures, handling incoming calls, and performing light administrative tasks such as filing and data entry. This role demands a high level of professionalism, empathy, and organizational skills to help create a warm and efficient atmosphere that supports patient care and operational workflow. The position typically operates Monday through Friday during the evening hours of 5:00 PM to 10:00 PM, allowing those who seek a work-life balance to find personal and professional fulfillment within a rewarding healthcare setting. Join Ackerman Cancer Center as a Patient Concierge to be part of a compassionate team committed to delivering excellence in cancer care and patient support.

• High school diploma or equivalent
• Prior experience in customer service, hospitality, or medical office settings
• Strong communication and interpersonal skills
• Ability to maintain professionalism and confidentiality
• Dependability and punctuality
• Ability to work independently in a fast-paced environment
• Basic computer skills