Member Associate - New Bedford, MA

Fit Factory is a prominent health club brand with six convenient locations designed to offer a comprehensive, luxury fitness experience. As a full-service health club, Fit Factory prides itself on providing exceptional value through an affordable price point, allowing members to enjoy the fitness atmosphere they desire without compromising their lifestyle outside the gym. This balance between cost and quality creates an inclusive environment where members feel motivated and supported in their fitness journeys. With its dynamic and high-energy atmosphere, Fit Factory goes beyond being just a gym. It serves as a thriving community focused on helping individuals achieve their health and fitness goals, regardless of whether they are beginners or seasoned athletes training for a significant event. The Member Associate role at Fit Factory is a key position responsible for being the welcoming face and primary point of contact for all members. This role blends customer service and operational support in a fast-paced, team-driven environment. The ideal candidate will be passionate about fitness, enthusiastic about helping others, and capable of managing multiple responsibilities to ensure a smooth and enjoyable experience for all gym members. This position offers a unique opportunity to work in a supportive fitness community while developing skills in member relations, gym operations, and event coordination. The role is not seasonal, emphasizing the company’s commitment to long-term employee engagement and growth. Candidates can expect competitive pay, flexible scheduling, and access to health club amenities.

• High school diploma or equivalent
• Previous experience in customer service or fitness industry preferred
• Ability to communicate effectively with diverse groups
• Strong organizational and multitasking abilities
• Friendly and approachable demeanor
• Ability to work flexible hours including evenings, weekends, and holidays
• CPR and First Aid certification or willingness to obtain