Medical Receptionist - Waukesha, WI - Quick Hire!

Marathon Health is a prominent leader in the advanced primary care sector within the United States, servicing approximately 2.5 million eligible patients through around 630 employer and union-sponsored clients. As a comprehensive healthcare provider, Marathon Health offers an extensive range of services including advanced primary care, mental health care, occupational health, musculoskeletal services, and pharmacy services. These capabilities are delivered across more than 680 health centers situated in 41 states, with additional virtual primary care and mental health services accessible nationwide in all 50 states. Recognized repeatedly for excellence, Marathon Health has earned accolades such as being a five-time winner of the Modern Healthcare Best Places to Work in Healthcare and receiving six Best in KLAS awards for employer-sponsored healthcare services. The organization prioritizes transforming healthcare delivery by adopting a patient-first approach, ensuring convenient access to both in-person and virtual care, which ultimately leads to improved health outcomes and significant cost savings for its clients and patients. Marathon Health strongly emphasizes inclusivity, collaboration, and fostering a positive work environment, attracting exceptional talent committed to compassionate and expert healthcare delivery. The current opportunity is for an administrative support role based at one of Marathon Health’s care centers. This role focuses on providing essential front office functions including reception duties and general support across the department. The individual in this position will be responsible for a variety of tasks that ensure smooth daily operations and positive patient experiences. Responsibilities include answering incoming calls and greeting visitors in a professional and courteous manner, assisting patients with appointment scheduling and calendar management, creating professional correspondence and other documents, processing incoming and outgoing mail and packages, maintaining office supplies, and handling payment collections and reconciliations. This role requires a highly organized individual with strong communication skills to serve as the initial point of contact for patients and visitors. The ability to handle multiple tasks efficiently, prioritize effectively, and maintain a welcoming environment is key. The administrative support specialist also contributes by maintaining patient records accurately and supporting Medical Assistants with electronic medical record data entry tasks. Confidentiality and compliance with HIPAA regulations are paramount in performing all duties. This position offers a pay range from $19.00 to $23.00 per hour, varying based on location and candidate experience. Marathon Health welcomes candidates who are eager to join a company dedicated to innovative healthcare delivery in a supportive and rewarding environment.

• High school diploma or general education degree (GED)
• 1-3 years of related professional experience in a medical office environment or equivalent combination of education and experience
• Proficiency in the use of an electronic medical record system
• Strong technical expertise using Microsoft Teams and Microsoft 365 including Word, Excel, Outlook, PowerPoint
• Ability to maintain confidentiality and comply with HIPAA regulations
• Excellent written and oral communication skills
• Exceptional customer service skills
• Ability to multitask and prioritize work in a fast-paced environment
• Flexibility and adaptability to manage competing priorities
• Good organizational skills and attention to detail