Medical Receptionist - Urology - Quick Hire!

We are a distinguished healthcare organization operating as part of Trinity Health Of New England, serving patients across Connecticut and western Massachusetts. Our group comprises primary care providers, specialists, and surgeons dedicated to delivering comprehensive medical services including primary care, specialty care, surgery, urgent care, rehabilitation, as well as imaging and lab services. Our commitment to quality healthcare is driven by a mission to honor the dignity of every individual while recognizing the diverse perspectives, unique experiences, and talents each team member brings to our organization. This philosophy fosters a culture of inclusivity, respect, and compassion, allowing us to provide person-centered care that meets the varied needs of thousands of patients annually. The role of Business Services Representative within our Urology Office is a full-time position that offers a dynamic opportunity for an organized and personable professional to join a patient-focused environment. The work schedule aligns with a day shift, with hours that may vary, contributing to a flexible and supportive work-life balance. This position is pivotal as it represents the first point of contact for patients. From greeting patients to facilitating their check-in and check-out processes, you will play an essential role in ensuring a smooth and welcoming experience that supports patient satisfaction and operational efficiency. As a Business Services Representative, you will be responsible for managing patient interactions with the utmost courtesy and professionalism, whether in person or over the phone. You will handle a wide range of administrative duties including answering telephone calls promptly using approved scripts, directing calls to the appropriate staff or providers, and scheduling patient appointments to maximize provider productivity in line with departmental protocols. Additionally, you will be tasked with verifying insurance information, collecting copayments, and processing referrals, all critical functions that contribute to the smooth workflow of the practice. The position demands strong multitasking abilities and competency in using technology, including proficiency in Windows-based computer environments and Microsoft Office applications. Accuracy, dependability, and excellent keyboard skills are required to maintain documentation integrity and support the office staff effectively. This role offers the chance to collaborate with a dedicated team of healthcare professionals who are committed to making a tangible difference in patients' lives. We offer exceptional benefits from day one of employment, emphasizing career growth and the potential for advancement within our diverse and inclusive culture. If you're eager to be part of a mission-driven healthcare team and possess the organizational skills and patient-centric mindset this role requires, we encourage you to apply and join our compassionate community dedicated to delivering outstanding health services.

• High school diploma or equivalent
• Experience within a medical office or billing department preferred
• Knowledge of patient billing and medical terminology preferred
• Excellent keyboard skills
• Proficiency in a Windows based computer environment and Microsoft Office products
• Accuracy and dependability