Medical Receptionist - Quick Hire!

Conviva Senior Primary Care is a healthcare provider specializing in senior-focused primary care with a proactive and preventive approach. Located under the umbrella of CenterWell Senior Primary Care, part of the Humana Inc. family, Conviva Senior Primary Care delivers comprehensive care designed to meet the diverse needs of seniors. Their services include wellness visits, physical exams, chronic condition management, screenings, minor injury treatment, and much more. The organization is committed to delivering value-based care that not only addresses physical health but also considers the social, emotional, behavioral, and financial factors influencing patients' well-being. CenterWell Senior Primary Care is the nation’s largest provider of senior-focused primary care and one of the biggest providers of home health services and pharmacy benefit management. With over 30,000 clinicians, CenterWell is dedicated to providing whole-person health care by focusing on the physical, emotional, and social wellness of its patients. Being part of Humana Inc., a company known for its commitment to health and wellness, offers employees a stable environment with excellent benefits and opportunities for growth and career development. The role of the Receptionist at Conviva Senior Primary Care is a vital first point of contact for patients and visitors. This position is responsible for managing high-volume telephone calls, greeting visitors courteously, and ensuring that all interactions are handled promptly and accurately. The Receptionist also performs various administrative, clerical, and operational tasks such as routing calls, maintaining visitor logs, handling appointment scheduling, verifying insurance information, and collecting patient charges. This role requires someone with strong multitasking abilities and excellent phone etiquette, particularly in a fast-paced medical office setting. With a standard work schedule from Monday to Friday, 8:00 AM to 5:00 PM, this full-time role offers a competitive salary range of $38,000 to $45,800 annually, which may vary based on location, skills, knowledge, and experience. The position is eligible for a bonus incentive plan based on individual and company performance. Humana values personal identity protection and ensures a secure application process. As part of the hiring process, candidates may be invited to complete an interview via HireVue, an innovative video interviewing platform that allows for flexible scheduling and efficient assessment of skills and experience. Employees in the Receptionist role will benefit from Humana’s comprehensive benefits package, which is designed to support whole-person well-being. This includes medical, dental, and vision benefits, a 401(k) retirement savings plan, paid time off including personal and company holidays, volunteer time off, paid parental and caregiver leave, and both short-term and long-term disability benefits. Humana’s inclusive culture supports diversity and equal opportunity employment, focusing on fairness and compliance with all relevant laws and regulations. Working as a Receptionist at Conviva Senior Primary Care is an opportunity to be part of a caring community dedicated to putting health first. This role is essential to creating a welcoming environment for seniors and their families while supporting the operational efficiency of the healthcare facility. The right candidate will bring strong customer service skills, bilingual ability in English and Spanish, and comfort working in a busy, high-volume medical office environment. This is an excellent opportunity for someone looking to grow their career in healthcare administration within a respected and mission-driven organization.

• Excellent phone etiquette
• experience in a fast-paced, high volume environment
• medical office experience
• strong customer service background
• knowledge of MS Office (Word, Excel, Outlook, Access)
• must be bilingual (English/Spanish)
• ability to multitask