Medical Receptionist (NE Portland) - Quick Hire!

AFC Urgent Care - Portland is a reputable healthcare provider committed to delivering urgent care services with a difference. Focused on redefining what healthcare feels like, AFC Urgent Care offers a fast-paced environment where both patients and employees experience a supportive and collaborative culture. The organization prioritizes teamwork, efficiency, and mutual respect, ensuring that the clinic operates smoothly while maintaining a fun and engaging workplace. They are known for moving fast, working smart, and supporting each other every step of the way, creating an environment where all team members feel valued and motivated to contribute their best. With its location at 6633 NE Sandy Blvd, Portland, OR, this establishment provides a welcoming and safe environment designed to meet various urgent care needs with professionalism and care. The role of Medical Front Desk Receptionist at AFC Urgent Care - Portland is crucial as the first point of contact for patients entering the clinic. This full-time position, offering between $20 and $24 per hour depending on experience, requires a highly organized, personable individual who can manage multiple responsibilities in a busy healthcare setting. As the welcoming face of the clinic, the receptionist is responsible for creating a positive and seamless experience for patients from the moment they walk in. The role involves greeting patients warmly, guiding them through the check-in process, verifying insurance details with confidence, and assisting with the checkout procedures including managing medical records and payments. Beyond front desk duties, the position demands excellent communication skills to handle incoming calls and correspondence, manage emails and faxes, and support other administrative tasks as needed. The role's fast-paced nature requires the candidate to remain calm under pressure while simultaneously maintaining a clean and inviting front desk and lobby environment for patients. The schedule is set for approximately 36-40 hours per week with defined shifts, including the opportunity for one on-call shift per month which the employee can select. Working at AFC Urgent Care comes with several valuable benefits, promoting both personal and career growth. The company fosters a culture that genuinely cares, encouraging collaboration over competition. Team performance bonuses are offered monthly, rewarding collective success beyond base pay. Opportunities for professional development are available through a Medical Assistant Apprenticeship Program, which is financially supported by the organization for those eager to advance their skills within the medical field. Comprehensive healthcare coverage is provided not only for employees but also for their families, alongside a 401(k) plan featuring a 3% employer match after one year of employment. Paid time off of three weeks per year supports work-life balance, and the company culture is built on core values such as commitment, health, excellence, celebration of wins, and trust, making it a supportive and non-toxic environment. This role is ideal for individuals who have at least one year of customer service experience, preferably in medical administrative duties, and who have solid computer skills with an ability to quickly learn new systems. Knowledge of medical terminology is considered a strong advantage but not mandatory. Overall, the Medical Front Desk Receptionist position at AFC Urgent Care - Portland is a fantastic opportunity for those passionate about healthcare, looking for a stable full-time role with competitive wages, excellent benefits, and a chance to be part of a dedicated team that prioritizes patient care and employee well-being.

• Full-time employment
• Minimum one year of customer service experience
• Experience in medical administration preferred
• Proficient computer skills
• Ability to learn new software quickly
• Strong interpersonal communication skills
• Ability to handle multiple tasks effectively
• Knowledge of medical terminology preferred