Medical Receptionist Float, Mount Juliet North

About: Our hiring establishment is a well-regarded medical office that specializes in providing comprehensive healthcare services with a focus on patient care and operational efficiency. This medical practice boasts a team of dedicated healthcare professionals committed to delivering compassionate and quality care to a diverse patient population. The office is equipped with modern medical technologies and utilizes Electronic Health Record (EHR) and Electronic Medical Record (EMR) systems to enhance patient management and streamline administrative processes. The environment is office-based, with limited exposure to communicable diseases, and adheres strictly to policies that foster professionalism and patient-centered service. The employment type is full-time, demanding a balance of clerical, administrative, and patient interaction skills in a dynamic healthcare setting. Salary details typically align with industry standards for medical receptionist roles, with considerations for experience and expertise in medical administrative functions. The role of Medical Receptionist Float is pivotal within the office infrastructure, serving as the face of the clinic and the initial point of contact for patients. This position entails a unique blend of front desk receptionist duties alongside engagement with scheduling and back office coordination. The individual in this role is responsible for managing patient flow efficiently from the moment patients arrive until they depart, ensuring a smooth and professional experience. This includes handling patient registration, verifying insurance and eligibility, managing payments and co-payments, completing necessary forms, and maintaining cleanliness and order in reception and waiting areas. In addition to direct patient services, the Medical Receptionist Float coordinates communication between patients, medical staff, and administration to maintain positive internal and public relations. Secondary responsibilities include staff time-off coordination, office hours communication, monitoring patient volume, and supporting billing and collection efficiency. While the position carries no supervisory duties, it supports the site manager by organizing meetings, serving as a liaison for daily operations, and ensuring compliance with company policies and procedures. Working in this role requires excellent customer service abilities, strong organizational and communication skills, proficiency with computer systems including electronic scheduling software, and the ability to multitask in a busy medical office environment. The Medical Receptionist Float must be adaptable, a team player, and demonstrate strong ethical standards in performing all duties. Physical demands include the ability to stand or walk for extended periods and handle light lifting duties. Candidates should possess a valid and unrestricted Tennessee driver’s license along with current automotive insurance. Overall, the Medical Receptionist Float is essential to the seamless operation of the medical office, combining administrative expertise with a compassionate approach to patient care, ensuring a professional atmosphere and fostering efficient healthcare delivery.

• High school education or equivalent
• 3-5 years experience in the medical field
• Valid and unrestricted Tennessee driver’s license
• Proof of current automotive insurance
• Must be able to stand or walk for 8 to 10 hours a day
• Must be able to lift 10-15 lbs
• Ability to delineate between numeric numbers