Medical Receptionist - Family Practice - Quick Hire!

Nebraska Methodist Health System is a well-established and respected healthcare provider comprising four hospitals located in Nebraska and southwest Iowa, over 30 clinic locations, a nursing and allied health college, a medical supply distributorship, and a central laundry facility. Since the founding of Methodist Hospital in 1891, the organization has placed a strong emphasis on serving local communities through various initiatives, including financial assistance programs, health education, and outreach efforts aimed at diverse populations. The health system is committed to fostering an inclusive environment where all patients and employees are valued and respected, underscored by its status as an Affirmative Action and Equal Opportunity Employer. The system does not discriminate based on race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other protected classification according to applicable laws. The open position is located at the Methodist Physicians Clinic within the Regency area of Omaha, Nebraska. This role is a full-time opportunity with a Monday through Friday schedule from 7:30 a.m. to 4:30 p.m., offering a competitive salary and excellent benefits within a supportive and collaborative work environment. The selected candidate will be instrumental in maintaining efficient patient flow and communication within the clinic by registering patients, managing appointment schedules, handling insurance inquiries, and ensuring that all patient records and demographic data are accurately maintained and updated. This position requires strong interpersonal skills and the ability to communicate effectively with patients, medical staff, and other employees both in person and over the phone. The role demands a detail-oriented and organized individual who can efficiently navigate electronic medical records systems and various scheduling and registration applications. The successful candidate will provide exceptional customer service by greeting and assisting patients promptly and courteously, answering telephones, scheduling appointments, and addressing any patient concerns or questions in a professional manner. Additionally, this role involves preparing patient records for office visits, assisting with forms and documentation, and supporting the team by managing written communications including forms, letters, and mail. The position also demands sensitivity to diverse patient needs including age-specific care and confidentiality, ensuring patient comfort and compliance with all healthcare privacy standards. Physical requirements include the ability to perform medium light work with intermittent lifting of up to 35 pounds, as well as standing, sitting, carrying, keyboarding, and other common activities associated with office work. Overall, joining Nebraska Methodist Health System means becoming part of a dedicated team that truly embodies The Meaning of Care—a compassionate culture that prioritizes making positive impacts in the lives of patients and the community. Employees enjoy a work environment that values collaboration, diversity, and ongoing professional development while providing meaningful work that makes a difference every day.

• High school diploma or general educational development (G.E.D.)
• 6 months previous customer service experience preferred
• strong verbal communication skills
• computer proficiency including mouse and keyboard usage
• ability to follow instructions
• ability to work in a diverse healthcare environment
• ability to work as part of a team
• ability to maintain confidentiality of patient information
• ability to read, write, and comprehend written documents
• ability to multitask
• medium light work ability involving exerting up to 35 pounds of force
• occasional balancing, crouching, lifting, pulling, pushing, standing, stooping, twisting, and walking
• frequent carrying, grasping, keyboarding, reaching, repetitive motions, sitting, and speaking
• constant hearing and seeing