Medical Office Receptionist - Wednesday through Friday

ReDiscover is a well-established non-profit community mental health center based in southeastern Jackson County, Missouri, dedicated to transforming lives for over 50 years. With a passionate team of more than 700 professionals, ReDiscover has made a significant impact on the community by offering compassionate services aimed at supporting individuals affected by mental illness or substance use disorders. The organization prides itself on fostering a culture rooted in compassion, collaboration, and continuous growth, which creates an engaging and supportive environment for both employees and clients alike. ReDiscover's Urgent Care Department exemplifies their innovative approach to behavioral health by providing immediate, same-day access to psychiatric medication and care. The Behavioral Health Urgent Care Clinic (BHUCC) is a pioneering program in the Kansas City area that operates seven days a week, including evenings, weekends, and holidays, ensuring vital mental health services are available whenever the community needs them. This clinic uses a multi-disciplinary strategy to address mental health and substance use needs promptly and effectively. The Medical Office Receptionist role within the Urgent Care Department is a full-time position designed for a motivated individual who is passionate about making a meaningful difference in the lives of people seeking behavioral health services. This role serves as a critical front-line contact point for clients, visitors, and healthcare professionals, embodying the values of professionalism, empathy, and exceptional customer service. The Medical Office Receptionist is responsible for greeting visitors, managing phone communications, scheduling appointments, and ensuring the smooth operation of the clinic's front desk area. The ideal candidate for this role will have previous experience in a high-volume reception environment and demonstrate strong communication, organizational, and computer skills. Attention to detail, confidentiality, and adherence to HIPAA regulations are paramount, as the Receptionist will handle sensitive client information and medical records. This position offers the opportunity to work in a dynamic healthcare setting where collaboration with a dedicated team of healthcare professionals supports both personal and professional growth. ReDiscover is devoted to the professional development of its employees, providing ongoing training and opportunities to learn. As a Medical Office Receptionist, you will play a vital role in helping to make mental health and wellness services accessible to all members of the community. Join a mission-driven organization where your work will contribute directly to improving the quality of life for individuals and families in need, ensuring compassionate care is delivered with efficiency and kindness each day.

• Availability to work a full-time schedule (40 hours a week), Wednesday - Friday 8:30am to 9:00pm and every other Saturday 8:30am to 5:00pm
• High school diploma or GED
• One to two years of progressively responsible experience
• Previous experience handling large volume of incoming calls as a receptionist preferred
• Must possess strong customer service skills
• Ability to handle multiple tasks/priorities
• Strong written, oral and interpersonal communication skills
• Intermediate computer skills in typing/keyboarding, Microsoft Word and Excel programs as well as GSuite