Medical Front Desk **Float Team** (Weekends) - Quick Hire!

Vancouver Clinic is a well-established healthcare provider serving the Vancouver, Washington area and nearby communities. As a comprehensive medical services organization, it prides itself on delivering high-quality healthcare with compassion and dedication to its patients. Known for its patient-centered approach, Vancouver Clinic offers a broad spectrum of services ranging from primary care to urgent care and medical imaging. The clinic’s commitment to excellent patient care and its supportive workplace culture make it a trusted healthcare destination for many residents in Washington state. Vancouver Clinic continually seeks to strengthen its team by bringing on board dependable, skilled healthcare professionals who are passionate about contributing to a positive and efficient healthcare environment. The role of a Float Patient Services Representative at Vancouver Clinic is designed to support various Washington area locations, primarily focusing on the Urgent Care and Imaging departments operational during the weekends. This part-time position requires the individual to work approximately 20 hours per week, covering two 10-hour shifts on Saturdays and Sundays with flexible hours ranging from 6:15 am to 11:15 pm. Training is typically conducted Monday through Friday from 8 am to 5 pm for about a month, allowing the new hire to familiarize themselves with the clinic's systems and procedures. The pay range for this role is between $18.00 and $20.55 per hour, with placement depending on an evaluation of previous experience. Additionally, the role includes a $3.00 per hour differential for float duties. This position involves welcoming and checking-in patients with warmth and professionalism, ensuring co-pays are collected, and insurance is verified efficiently. The Float Patient Services Representative must deliver outstanding customer service while multitasking effectively in a fast-paced front desk environment. Candidates should be friendly and dependable individuals who thrive in team-oriented settings and can manage multiple priorities with a positive attitude. The clinic places a strong emphasis on excellent attendance, as consistent and predictable availability is crucial to maintaining the high standards of patient care and supporting team members. This role is integral to the smooth operation of the clinic on weekends, ensuring patients receive timely and compassionate service. Vancouver Clinic’s commitment to a supportive work atmosphere combined with a comprehensive Total Rewards Program makes this position an attractive opportunity for those passionate about making a difference in healthcare.

• High school diploma or equivalent
• Minimum of 1 year of customer service experience
• Minimum of 1 year of medical front office experience preferred
• Experience with Epic preferred
• Excellent phone skills
• Strong computer keyboarding skills
• Dependable with excellent attendance