Market Manager, Americas - Pearl City, HI

Trip.com Group is a leading global travel service provider that operates several internationally recognized platforms including Trip.com, Ctrip, Skyscanner, and Qunar. Since its founding in 1999 and subsequent listings on NASDAQ in 2003 and HKEX in 2021, Trip.com Group has distinguished itself as a powerhouse in the travel industry, dedicated to helping travelers around the world make informed and cost-effective bookings for a comprehensive range of travel products and services. The company aggregates extensive travel-related content and offers an advanced transaction platform accessible through apps, websites, and 24/7 customer service centers. The mission of Trip.com Group is to 'pursue the perfect trip for a better world,' reflecting its commitment to providing excellent travel experiences at a global scale. The current role requires the candidate to be based in Honolulu and focuses on hotel acquisition and account management within the designated market. This position offers an exciting opportunity for someone who is customer-centric and driven to help accommodation providers maximize their revenue using Trip.com’s platform. The successful candidate will have complete ownership of their market segment, responsible for both acquiring new hotel partners and managing relationships with existing ones to boost sales performance. Key responsibilities include educating hotel partners about Trip.com’s diverse platform features, ensuring all hotel listings are optimized with competitive rates and availability, and maintaining knowledge of ongoing promotional campaigns to maximize deal visibility. This role demands thorough data analysis, including market trends, competitor activities, pricing strategies, and supplier dynamics, enabling the candidate to provide valuable insights back to Trip.com’s global headquarters. These analytics help the company tailor product offerings and sales approaches for effective global product localization. The position also requires a dynamic individual who can work independently, collaborate effectively within teams, and travel as necessary to build strong industry relationships. The ideal candidate will bring a blend of hospitality knowledge, digital commerce skills, and a passion for travel to drive business growth in the region.

• Fluent in English
• Valid working permit/visa in the US (no sponsorship)
• A minimum of 3 years of working experience in hospitality, revenue/yield management, or e-commerce
• Willing to travel
• Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint