Manager - Catering - West Palm Beach, FL

Joseph's Classic Market is a renowned specialty food retailer that excels in offering high-quality, fresh, and unique food products. Known for its premium selection and dedication to exceptional customer service, the market has established itself as a favorite destination for food enthusiasts seeking gourmet groceries, baked goods, deli items, and catering services. With a strong focus on community and a passion for culinary excellence, Joseph's Classic Market is committed to creating memorable shopping and dining experiences for all its guests. The company culture emphasizes hospitality, quality, and innovation, fostering an environment where employees can thrive and contribute to the brand's success. The establishment is a leader in the specialty food market sector, delivering consistent excellence through its diverse offerings and attentive service. The Catering Manager at Joseph's Classic Market plays a crucial role in overseeing and managing all facets of the catering service operations. This position involves being the primary liaison for catering inquiries, efficiently coordinating order fulfillment, and ensuring that every guest's experience is seamless from initial contact through to order pickup or delivery. As a prominent guest-facing leader, the Catering Manager is responsible for cultivating a professional yet welcoming atmosphere, ensuring customer satisfaction, and upholding the company’s standards of excellence. The manager’s role extends to collaborating closely with various departments including the kitchen, deli, and bakery teams to guarantee order accuracy and timely preparation. This leadership role also encompasses training and supervising catering staff, managing daily operations, and contributing to the development of seasonal menus and promotional catering packages. In addition, the Catering Manager handles administrative duties such as maintaining catering calendars, invoices, and sales reports, while actively supporting special events and seasonal showcases. This full-time position demands strong organizational skills, effective communication abilities, and a customer-centric mindset. The ideal candidate will have proven experience in catering, event management, or hospitality service, combined with a passion for delivering high-quality guest experiences. Flexibility in scheduling and a readiness to work weekends and holidays are essential due to the nature of the food service industry. Compensation for the role is competitive, reflecting the leadership responsibilities and critical contribution to the market's overall success. Joining Joseph's Classic Market as a Catering Manager means becoming part of a dedicated team committed to culinary excellence and superior customer care, where your expertise will directly enhance guests’ special moments and events.

• Minimum of 2 years in catering, event management, or hospitality service
• Strong leadership and communication skills
• Proven ability to manage multiple orders and deadlines in a fast-paced environment
• Professional phone etiquette and customer service skills
• Basic computer skills (Excel, email, ordering software)
• Available for flexible scheduling, including weekends and holidays