Madera Restaurant Assistant General Manager - Quick Hire!

Rosewood Sand Hill is a prestigious luxury hotel located in Menlo Park, California, a vibrant hub in the heart of Silicon Valley. Established in 2009, this elegant property spans 16 acres of serene, natural landscape, combining the historic charm of California ranch-style architecture with the breathtaking beauty of fragrant gardens and panoramic views of the Santa Cruz Mountains. This setting creates an idyllic retreat for Bay Area executives, entrepreneurs, local residents, and travelers seeking a distinctive and restorative experience. Rosewood Sand Hill prides itself on offering not only superior accommodations but a range of tailored experiences that are equally suited for relaxation, business, and leisure. The hotel has 121 exquisitely appointed guest rooms and suites, each designed to deliver resort-style amenities coupled with top-tier service excellence. Among the highlights is Sense, A Rosewood Spa®, which provides a sanctuary for wellness, and Madera Restaurant, renowned for its commitment to using the freshest local ingredients to craft memorable dining experiences. Whether guests seek a calm and peaceful retreat or a vibrant social atmosphere for dining and entertainment, Rosewood Sand Hill expertly caters to diverse preferences with its refined yet welcoming environment. The open full-time position at Rosewood Sand Hill focuses on the successful management and profitability of a food and beverage outlet within this esteemed hotel. This vital role involves overseeing every facet of the outlet’s operations to ensure that the brand standards are consistently met or exceeded, aligning with the corporate strategic goals and the hotel's commitment to exceptional guest service. Responsibilities include maintaining seamless administration with updated operational manuals, conducting effective communications and briefing sessions, and ensuring that associates across the department uphold the brand promise at all times. The role requires monitoring guest satisfaction by personally engaging with customers, handling inquiries and complaints courteously, and fostering excellent interpersonal relationships among staff and guests alike. Operational duties demand a keen eye for quality and detail, from ensuring adherence to food and beverage essentials and brand standards, to collaborating closely with culinary leadership on food monitoring and quality control. The candidate must be adept at managing inventory, maintaining cleanliness and organization of the outlet, and coordinating with other departments such as housekeeping. Financial oversight encompasses maximizing productivity through innovative scheduling, prudently managing costs including utility and payroll, achieving revenue targets, and contributing to the annual business plan. Talent and culture development is equally important, with responsibilities spanning grooming standards enforcement, training, coaching, and mentoring associates, scheduling, and fostering a creative and inclusive work environment that values contributions and encourages innovation. This leadership position requires a dynamic individual who is enthusiastic, confident, creative, and open-minded. Excellent communication skills and a genuine people-oriented approach are essential, alongside strong organizational and analytical capabilities. The ideal candidate must embody strong leadership and training techniques, be internationally versatile and culturally sensitive, and stay informed about market trends and industry changes. This is a full-time permanent position based in Menlo Park, CA, offering an annual salary range of $75,000 to $86,000 with eligibility for bonuses. The compensation package reflects consideration of experience, education, and relevant hotel luxury experience. Rosewood Sand Hill maintains a commitment to providing equal employment opportunities and promoting an inclusive workplace free from discrimination and harassment. This role is a unique opportunity to contribute to one of Silicon Valley's most distinguished luxury hospitality brands and play a key role in delivering exceptional food and beverage experiences that enhance guest satisfaction and business success.

• Bachelor's degree or equivalent
• Minimum 3 years of experience in food and beverage management
• Strong leadership skills
• Excellent communication skills
• Ability to manage budgets and control costs
• Proficient in training and coaching staff
• Knowledge of health and safety regulations
• Ability to multitask and work in a fast-paced environment
• Availability to work flexible hours including weekends and holidays