Customs Trade Coordinator-18 - Indianapolis, IN

FedEx Logistics is a leading global provider of freight forwarding and logistics services, dedicated to helping companies of all sizes navigate the complexities of international shipping. As part of the renowned FedEx family, FedEx Logistics offers comprehensive solutions including ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation services. This global presence and commitment to innovation make FedEx Logistics a trusted partner for businesses aiming to expand their reach into international markets and streamline their supply chain operations. This full-time position at FedEx Logistics focuses on customs brokerage and documentation coordination for goods entering the United States. The role primarily involves ensuring compliance with US Customs and various government agencies’ regulations by managing and processing all documentation necessary for importing shipments. As a Customs Documentation Coordinator, the selected candidate will provide exceptional customer service by working closely with importers, customs officials, and internal teams to facilitate smooth customs clearance and shipment processing. The job requires a keen eye for detail to correctly classify goods for customs release and to maintain meticulous records in compliance with government regulations. The role is designed for individuals who possess strong organizational and communication skills and have the ability to work independently while managing time-sensitive and high-volume workloads. While no prior industry experience is required, candidates should be comfortable using multiple systems, data entry, and office software such as MS Office and Outlook. The position offers paid training, allowing new hires to gain the necessary knowledge and expertise needed in customs brokerage and related logistics processes. Working hours are Monday through Friday from 8 AM to 4:30 PM, initially requiring on-site presence until performance standards are met, after which a hybrid work arrangement may be offered. The role presents an excellent opportunity for those looking to start a career in logistics and international trade with an established and respected global company. FedEx Logistics values diversity and inclusion, actively encouraging applications from veterans, individuals with disabilities, and qualified candidates with criminal histories in compliance with relevant hiring ordinances. The company also adheres to fair wage practices by not relying on an individual’s wage history during its recruitment process. Overall, this role is crucial to maintaining the efficiency and regulatory compliance FedEx Logistics is known for, making a significant contribution to the company’s mission to deliver outstanding customer satisfaction and global supply chain solutions.

• High school diploma or GED
• No prior industry experience required
• Minimum six months work experience preferred
• Data entry and keyboard experience required
• Proficient in MS Office, Outlook, and office equipment including phone, fax, photocopier, printer, and scanner
• Excellent verbal and written communication skills
• Strong organizational and interpersonal skills
• Ability to solve problems effectively
• Capacity to handle high volumes and time sensitive tasks
• Ability to work independently with minimal supervision
• Proficient in using multiple systems and reference materials
• Ability to interact professionally with customers, carriers, brokers, government agencies, internal staff and management of all levels
• Availability to work Monday through Friday 8 AM to 4:30 PM
• Willingness to work in-office until standards are met then transition to hybrid work environment