Lexus of Stevens Creek Service Valet - San Jose, CA

Lexus of Stevens Creek, part of the esteemed Penske Motor Group, is a premier automotive dealership located in Santa Clara, California. As the number one new and pre-owned dealership in Northern California, it boasts the largest inventory and exceptional value offerings. More importantly, Lexus of Stevens Creek prides itself on creating an outstanding guest experience and fostering a respectful, positive environment for both customers and team members. Being part of a family like Penske, the dealership values not only its guests but cultivates a workplace culture where every team member feels special and supported. This unique approach has made this dealership not only a preferred place to shop but also to work. We are currently seeking a dynamic and motivated Service Valet/Guest Service Representative to join our team on-site at Lexus of Stevens Creek in Santa Clara, CA. The position offers an hourly base pay of $19.00 and includes a comprehensive range of benefits including weekly pay, vacation accrual, vision, dental and medical benefits for full-time employees, and a robust 401k plan with generous company matching. This role primarily involves providing our guests with loan vehicles while their cars are being serviced, ensuring that all transactions and vehicle handovers meet dealership standards. The Service Valet is the face of Lexus in the service lane, responsible for greeting guests promptly and courteously, managing loan and rental contracts with accuracy, and elevating the guest experience through knowledgeable interactions and outstanding service. Ideal candidates will be go-getters with excellent communication skills, positive attitudes, and a team-oriented mindset. No prior specialized training is required as we are committed to teaching the skills necessary for success. Especially unique to this opportunity is the potential for career growth within the company, as many team members have advanced into positions such as Service Consultants, Service Technicians, and Sales Consultants. Our development and growth opportunities help employees progress and carve out rewarding careers in the automotive industry. Physically, the role demands flexibility and endurance, requiring candidates to be capable of bending, stretching, lifting up to 50 pounds, and working outdoors in varying weather conditions. This, combined with the responsibility of operating motor vehicles safely and maintaining cleanliness and professionalism in their workspaces, demands a high standard of performance and ethics. Choosing to work at Lexus of Stevens Creek means joining a workplace that values its team members highly, evident in perks like team referral bonuses, tuition reimbursement, and exclusive discounts with corporate partners including GE, Dell, Oakley, and Ray Ban. The culture here is built around respect, support, and excellence in guest service, making it an excellent place for ambitious individuals eager to grow their careers in a thriving and respected automotive brand.

• Must have a valid CA driver’s license and maintain an acceptable and safe driving record
• a high school diploma or equivalent
• a minimum of one (1) year of customer service and cash handling duties
• knowledge of basic mathematical principles including adding, subtracting, dividing, multiplying, and percentages
• ability to pay attention to detail
• follow-up with internal and external guests
• ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• ability to read and comprehend instructions and information in English
• excellent communication skills
• ability to work well with the public
• ability to communicate professionally on the phone, internet, and in person
• ability to use standard office equipment