Leisure Sales Manager - Rancho Palos Verdes, CA

Terranea Resort is a premier luxury oceanfront destination located on the beautiful Palos Verdes Peninsula in Southern California. Renowned for its stunning coastal views, exceptional amenities, and world-class guest service, Terranea Resort offers an unparalleled experience integrating natural beauty with refined elegance. This resort features 582 accommodations, including guest rooms, suites, casitas, villas, and bungalows, designed to deliver personalized comfort and exquisite surroundings. With a deep commitment to sustainability and community engagement, Terranea continues to be a leader in the hospitality industry, attracting discerning travelers from around the world. The resort prides itself on offering diverse recreational options such as golf, spa, dining, and outdoor activities, making it an ideal destination for both leisure and business guests. The Leisure Sales Manager at Terranea Resort plays a vital role in driving the leisure segment of the property’s sales strategy. This full-time managerial position is responsible for developing and maintaining strong relationships with key travel industry partners including travel advisors, agency owners, consortia program managers, and influencers. Serving as an ambassador for the resort, the Leisure Sales Manager implements strategic direction and tactical sales initiatives to maximize leisure room sales across various market segments such as retail, consortia, wholesale/FIT, and emerging online discount channels like online travel agencies and private auction sites. This role requires extensive interaction with clients both on-property and off-property, including welcoming VIPs, conducting property tours, and managing all facets of the guest experience to ensure satisfaction and repeat business. A significant aspect of the job involves frequent domestic and international travel to promote the resort, attend industry networking events, and lead sales missions and client events. The ideal candidate will possess strong presentation skills, organizational prowess, and a thorough knowledge of luxury travel trends and competitive market analysis. Additionally, the Leisure Sales Manager coordinates marketing efforts by drafting newsletters, e-blasts, organizing direct mail campaigns, and crafting comprehensive client proposals tailored to specific travel needs. With a focus on superior customer service, this role collaborates across various departments including Front Desk, Concierge, Housekeeping, and Accounting to ensure seamless guest experiences and maintains up-to-date reporting on agent and wholesale booking activities. Terranea offers a competitive salary range starting from $80,000 up to $95,000 annually, alongside a robust benefits package that supports the health, wellness, and financial security of its team members. This rewarding career opportunity at Terranea Resort invites a dynamic and motivated professional to join a distinguished team dedicated to excellence in hospitality and leisure sales management.

• College graduate or equivalent industry experience
• minimum 3 years experience as a manager within a resort sales and marketing department preferably a four or five-diamond property
• professional appearance
• proficiency in Microsoft Word, Excel, Outlook and PowerPoint
• experience with Opera PMS and Agency360 is desirable