Lead Food & Beverage Attendant, Team Dining

San Manuel is a prominent employer in the Inland Empire, known for providing outstanding opportunities and a supportive work environment for its employees. At the heart of its operations lies a commitment to excellence, quality service, and employee growth. As a leading casino and resort destination, San Manuel delivers a dynamic atmosphere where tradition and modern hospitality converge to create exceptional guest experiences. The resort emphasizes adhering to high standards while fostering a workplace that promotes teamwork, respect, and continuous professional development. With a culture driven by innovation and dedication, San Manuel offers employees not only a job but a career path surrounded by a community of talented individuals focused on achieving the enterprise's goals. The Lead Food & Beverage Attendant role at San Manuel serves as a pivotal position within the Front of House (FOH) team, operating under the direction of the Supervisor of Food & Beverage. This role manages key venue responsibilities such as overseeing the host stand, managing the Point of Sale (POS) system, and ensuring smooth operations within the dining room. The Lead Food & Beverage Attendant acts as a vital link between the FOH and culinary teams, facilitating communication and coordination to upgrade the overall guest service. By providing guidance, training, and support to a team of attendants, this role helps drive a consistent Best in Class experience that aligns tightly with Yaamava's Brand Service Standards. Core to the role is delivering friendly, efficient service to all patrons while addressing their inquiries and concerns promptly and professionally. This position is responsible for confirming side work duties are completed, maintaining cleanliness and organization throughout the venue, managing stock and inventory levels, and assisting with cash register audits and shift reports. Acting as an extension of leadership, the Lead Food & Beverage Attendant collaborates with management to implement strategies aimed at enhancing operational efficiency, productivity, and customer satisfaction. Other responsibilities include conducting team member uniform checks, assisting with hosting duties, and occasionally supporting bar set-up and beverage batching. This career opportunity demands a dedicated individual capable of performing in a high-demand, fast-paced casino and resort environment, able to stay calm and efficient under pressure. The role requires both physical endurance and the ability to balance multiple tasks simultaneously while upholding a high standard of professionalism. Employees must maintain a neat, clean appearance and ensure compliance with all health and safety regulations including responsible beverage service. As such, candidates will be expected to hold various certifications and licenses as required by the San Manuel Tribal Gaming Commission. Overall, the Lead Food & Beverage Attendant position at San Manuel represents an exciting chance to grow one’s leadership skills, contribute to a high-performing team, and be part of a company that values employee well-being, growth, and excellence in guest services. This full-time role offers an engaging work environment in one of the Inland Empire’s largest and most respected organizations, providing employees with a stable, rewarding career with opportunities to advance.

• High school diploma or GED
• Minimum two years of food and beverage experience
• Preferably two years of customer service experience
• Previous leadership training or experience preferred
• Must be able to read and communicate in English
• Must perform basic math operations
• Must accurately manage cash transactions
• Must provide friendly, efficient service and resolve issues
• Must communicate clearly with guests and team members
• Must work well under pressure
• May be required to obtain and maintain a gaming license
• Must obtain and maintain a current food handler’s card
• Must obtain and maintain a Responsible Beverage Service certification
• No driving responsibilities
• Must work flexible hours including evenings, weekends, and holidays
• Must be able to lift and move objects up to 40 pounds
• Must have physical endurance for walking, standing, and sitting for extended periods
• Must present a neat, clean, well-groomed appearance
• May be exposed to fumes including secondhand smoke