Lead Cargo Office Agent - Atlanta, GA

Swissport is a global leader in aviation services, renowned for delivering comprehensive Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually worldwide. With a steadfast commitment to excellence and customer satisfaction, Swissport operates at the forefront of the aviation industry, providing customized and reliable solutions that ensure seamless travel experiences for airlines and passengers alike. The company prides itself on its values, including Show You Care, Do the Right Things, and Win as a Team, which foster a collaborative and supportive work environment. Swissport's global presence and dedication to innovation make it an employer of choice for professionals passionate about contributing to a dynamic sector that thrives on precision, safety, and efficiency. The role of Lead Cargo Office Agent at Swissport is a pivotal position within the Cargo Handling division, responsible for assisting the Cargo Supervisor with the daily management of cargo operations. This full-time position offers a competitive pay rate of $18 to $19 per hour, coupled with a comprehensive benefits package that includes health and wellness options, 401(k) with company match, paid vacation time, sick leave, and company-paid holidays. The Lead Cargo Office Agent plays a critical role in ensuring that all import and export cargo records are accurately maintained and that the applicable safety and quality standards are upheld. This role requires adherence to strict local and international regulations, including customs documentation and dangerous goods handling requirements. The incumbent will work closely with various stakeholders to ensure that all cargo-related paperwork is prepared correctly and timely, facilitating smooth cargo processing and compliance with company Standard Operating Procedures (SOPs). This position is ideal for candidates who demonstrate strong communication skills, meticulous attention to detail, and the ability to perform office duties in a fast-paced and sometimes challenging environment. Flexibility regarding work hours and weather conditions is also essential for success in this role. Joining Swissport as a Lead Cargo Office Agent offers the opportunity to be part of a global aviation team that values dedication and teamwork, provides career growth, and promotes a workplace culture that embraces diversity and inclusion.

• High school diploma or GED equivalent
• Strong oral and written communication skills
• General office operations skills
• Customer focus and quality awareness
• Ability to work flexible working hours
• Willingness to work in inclement weather conditions
• Computer literate