Laundry Supervisor - Quick Hire!

Four Seasons Hotels and Resorts is a globally recognized luxury hospitality company renowned for its exceptional service, exquisite properties, and commitment to creating memorable guest experiences. Founded in 1960, Four Seasons has built a reputation as a leader in the hotel industry, with locations in major cities and resort destinations around the world. The brand prioritizes quality, excellence, and a heartfelt approach to hospitality, fostering a team-oriented culture that values each employee's contribution to the collective success. Four Seasons believes that its people are the key to delivering world-class service, and invests heavily in their development, ensuring an engaging and supportive workplace. Located in the picturesque city of Santa Barbara, California, the Four Seasons Resort The Biltmore represents a unique blend of Spanish coastal elegance and modern luxury. Nestled amid lush gardens with stunning ocean views, the resort offers employees not only a workplace but an opportunity to thrive in one of the most idyllic locations in America, known as the American Riviera. This location attracts professionals passionate about luxury hospitality who appreciate a vibrant, welcoming work environment enriched by the region's Mediterranean climate, proximity to renowned wine countries, and exceptional coastal scenery. The Laundry Supervisor position at Four Seasons Resort The Biltmore is a crucial leadership role within a fast-paced, multi-account commercial laundry operation. This role is essential to maintaining the resort’s high standards of cleanliness, quality, and operational efficiency, holding responsibility for overseeing all laundry and valet processes. The supervisor drives performance across critical areas including processing, training, inventory control, delivery, and data management. They create and nurture a positive, people-first culture founded on the Golden Rule, ensuring that both staff and guests receive outstanding experiences through collaboration and adherence to Four Seasons' esteemed standards. Key responsibilities include administering and controlling laundry operations to meet objectives, conducting inspection rounds to check production methods, overseeing production reports to ensure accurate linen counts, and implementing ongoing staff training to continuously elevate service quality. The Laundry Supervisor establishes production schedules aligned with client requirements, manages inventories, and ensures the working environment remains clean and organized. They also handle equipment and chemical orders, train personnel on proper usage, monitor maintenance programs, and adjust schedules to meet the evolving needs of both on-site and off-site accounts. Additionally, they participate in critical processes such as receiving, handling, tagging, spotting, cleaning, pressing, packaging guest and staff clothes, and assist with delivery logistics. This position requires compliance with safety regulations including OSHA standards and the ability to respond effectively in emergency situations. The Laundry Supervisor plays a pivotal role in driving energy conservation initiatives and helps uphold sustainable practices within the department. Working at Four Seasons offers a highly valued work experience with competitive compensation, currently set at an hourly rate of $26.76. Employees enjoy a dynamic and inclusive culture, extensive benefits such as medical, dental, vision coverage, employee assistance programs, 401k retirement plans, paid vacation, holiday and sick pays. Four Seasons also provides exclusive travel discounts and comprehensive training programs, fostering career growth within a globally respected luxury brand. This opportunity at the Four Seasons Resort The Biltmore Santa Barbara is ideal for individuals with previous supervisory experience, particularly in luxury hotel environments, who demonstrate strong leadership skills, customer-focused attitudes, and the ability to thrive in a busy, creative setting. Fluency in English and the eligibility to work in the United States are required, with Spanish language skills considered a strong asset. The role demands physical stamina to lift and handle loads up to 50 pounds and the flexibility to work varying shifts including mornings, evenings, weekends, and holidays. Four Seasons is committed to creating a diverse workforce and an inclusive environment, and encourages minorities, women, veterans, and individuals with disabilities to apply. Join Four Seasons and be part of a company that not only delivers exceptional guest experiences but also invests in its people and fosters a culture where employees can develop, thrive, and contribute meaningfully to a timeless legacy of luxury hospitality.

• Minimum 2+ years of supervisory experience
• Experience in luxury hotel environment preferred
• Strong leadership and motivational skills
• Computer proficiency and knowledge of hotel operating systems
• Ability to multitask in fast-paced environments
• Physical ability to lift up to 50 lbs and stand for up to 8 hours
• Fluency in English with current US work authorization
• Spanish language skills preferred
• Flexibility to work mornings, evenings, weekends, and holidays
• Familiarity with OSHA and safety regulations
• CPR/First Aid certification preferred