Lakewood,CO,USA-based Food Service-Kitchen Manager-Lakewood,CO Opening

SSA Group is a premier company specializing in enhancing visitor experiences at zoos, aquariums, museums, and other cultural attractions across the United States. With over 50 years of industry experience, SSA Group has established itself as a leader in integrating dining, retail, admissions, and other services to increase revenue opportunities for its partners. The company operates with a core commitment to sustainability, inclusivity, and innovation, aiming to transform the cultural attraction industry while supporting the missions of its partners. SSA Group's philosophy is deeply rooted in family values, emphasizing love, dedication, and a customized approach to best practices that sets a higher standard in the industry. The role of Kitchen Manager at SSA Group is vital in ensuring that the back-of-house operations at various cultural attraction venues are running smoothly and efficiently. Reporting directly to the Food Service Operations Manager(s) and Executive Chef, the Kitchen Manager is responsible for overseeing all kitchen functions, including food preparation, safety, quality, staffing, and guest service standards. This position requires a dynamic leader who can ensure that operations meet the highest standards of food safety and quality while fostering a positive and productive work environment for all kitchen staff. The Kitchen Manager plays a pivotal role in maintaining operational excellence by ensuring that the kitchen is adequately prepped and staffed daily. They are responsible for implementing SSA's EXTRA Guest Service standards to create memorable experiences for every guest and client. Their duties extend to managing food safety protocols such as monitoring food temperatures, product rotation, and waste management, as well as enforcing hygiene standards among staff, including proper uniform, handwashing, and glove use. In addition to operational duties, the Kitchen Manager supports SSAfety training, particularly in safe knife handling practices. They create daily prep lists and delegate tasks efficiently, stepping in as needed to support smooth service flow. Supervising the cleanliness and organization of the kitchen environment is another key responsibility, alongside managing employee training, performance reviews, attendance reporting, and compliance with local, state, and federal regulations. This role demands excellent communication and interpersonal skills, as the Kitchen Manager must effectively collaborate with the General Manager, branch managers, and other stakeholders to foster team development and address operational challenges. Flexibility and the ability to multitask in a fast-paced setting are essential traits. The ideal candidate will be a motivated team player who is personable, professional, and proactive, demonstrating strong problem-solving abilities and leadership qualities. SSA Group offers an hourly, non-exempt position with compensation based on experience and education. The benefits package is comprehensive, including paid time off, medical, dental, and vision insurance, a 401(k) retirement plan with company match, supplemental insurance options, training and career development opportunities, tuition discounts, parental leave, and meal plans with employee discounts. SSA Group embraces diversity and equal opportunity, committed to building an inclusive workforce representing varied backgrounds, perspectives, and skills. The company promotes a supportive culture that empowers growth and community engagement through sustainability and conservation efforts. Employees in this role will help drive initiatives that contribute to SSA's mission and support its partners' guests and communities effectively.

• high school diploma or equivalent
• three years supervisory experience in food service or related industry
• strong interpersonal and communication skills
• proven leadership and team development abilities
• excellent problem solving and decision making skills
• ability to multitask and remain organized
• flexibility to work varied hours including nights, weekends and holidays
• physical ability to stand for extended periods and lift 10-35 lbs
• basic computer proficiency
• commitment to uphold company policies and safety standards