La Cascata, Fine Dining Server - FT - Now Hiring!

Seneca Gaming Corporation is a well-established entertainment and hospitality company known for providing exceptional gaming and dining experiences. The corporation operates Seneca Niagara Casino and Hotel, which is a premier destination for visitors seeking fine dining, luxury accommodations, and an engaging atmosphere. Seneca Gaming Corporation prides itself on its commitment to delivering high-quality service and ensuring that guests have memorable experiences in a welcoming environment. Their venues combine the rich cultural heritage of the Seneca Nation with top-tier hospitality standards. The organization is recognized for upholding strict policies and procedures in line with regulatory and internal control standards, reflecting its dedication to excellence and integrity in all operations. The Fine Dining Waiter/Waitress position at Seneca Niagara Casino and Hotel is a critical role focused on delivering professional, courteous, and friendly food and beverage service to guests. This role requires employees who are attentive, well-groomed, and knowledgeable about fine dining principles, including American service standards and wine service etiquette. The waiter/waitress serves as a frontline representative of the corporation, ensuring guest satisfaction through prompt and polished service. Responsibilities include greeting guests promptly, maintaining full knowledge of the menu and wine list, and consistently providing courteous service. The role also includes the physical demands typical of fine dining service, such as carrying large trays, standing for long periods, and being agile in the dining environment. Employees must adhere to corporate policies, including liquor laws, information security guidelines, and attendance standards. The position encourages teamwork and requires ongoing communication with management to maintain a professional and hospitable atmosphere. Moreover, the server is expected to be adaptable, taking on various side work duties, supporting co-workers, and contributing to the overall upkeep of the dining area. The Fine Dining Waiter/Waitress at Seneca Niagara Casino and Hotel benefits from a structured environment with a focus on continuous training and development. New hires must complete required training within nine months and participate in team meetings to stay informed about policies and special events. This role offers a starting salary of $10.35 per hour, with compensation potentially negotiable based on experience and education. Working hours are varied, as the casino and hotel operate 24 hours a day. The position demands a high level of professionalism, excellent communication skills, and the ability to handle fast-paced, dynamic environments while maintaining a calm and cheerful demeanor. The corporation values employees who are organized, outgoing, and committed to providing exceptional customer service that exceeds guests’ expectations, making this an exciting opportunity for individuals passionate about fine dining and hospitality service.

• Must be 18 years of age or older upon employment
• Must be able to stand, walk, and move through the dining area for long periods
• Must be able to carry trays weighing up to 50 pounds
• Must have good communication and interpersonal skills
• Must comply with all Seneca Gaming Corporation policies and procedures
• Ability to speak English clearly and interact positively with guests
• Completion of all required training within nine months
• Must maintain professional appearance and adherence to uniform policy