Key Holder (Full-time) @ Hilton Santa Barbara Beachfront Resort
Posted on October 24, 2025
Event Network is a premier retail operator recognized for managing exceptional retail experiences at some of the most iconic and inspiring destinations across the United States. Specializing in creating memorable environments, the company infuses passion, creativity, and purpose into their business to enhance each guest’s visit. Event Network operates in the retail sector, focusing primarily on providing high-quality service and engaging retail spaces that reflect the unique mission and values of the locations they serve. Their commitment to excellence ensures that visitors not only shop but enjoy an extraordinary experience tailored to their interests and expectations.
As the leading operator in their niche, Event Network fosters a workplace culture that values teamwork, diversity, and a proactive approach to customer engagement. They pride themselves on hiring enthusiastic individuals who contribute positively to the retail environment and share in the company’s vision of elevating guest satisfaction. Employment with Event Network typically includes full-time roles with competitive salaries and comprehensive benefits, highlighting their dedication to employee wellness and growth.
The Key Holder role at Event Network is a vital position, directly involved in the daily operations and success of the retail store. This role combines leadership, operational oversight, and customer service excellence to ensure that every visitor enjoys a seamless and memorable shopping experience. Key Holders work closely with management, taking on responsibilities that support the store’s functionality and guest engagement. This dynamic environment is ideal for individuals who flourish in interactive and fast-paced retail settings.
In this role, Key Holders serve as role models for their teams by leading through example, delivering outstanding guest interactions, and maintaining a high standard of store standards and organization. They engage guests enthusiastically, making shopping trips exciting and memorable moments rather than routine visits. The position requires multitasking skills, from handling financial transactions and inventory management to supporting team members and solving day-to-day store challenges.
Candidates suited for this role typically have prior experience in retail or supervisory roles, showcasing a proven track record as dependable team leaders or key holders. A flair for merchandising and product presentation is highly valued, as Key Holders play an essential role in attracting guests’ attention and driving sales through creative displays. The ideal candidate will possess a friendly and outgoing personality, the ability to connect with guests across all age ranges, and the flexibility to work varied schedules, including weekends, evenings, and holidays.
Physically, this role demands frequent standing and walking, with occasional reaching, climbing, kneeling, or crouching. Candidates must be capable of lifting and moving items weighing up to 40 pounds regularly, ensuring smooth operational efficiency while maintaining safety standards.
Joining Event Network means becoming part of a team that values diversity, inclusivity, and employee well-being. As an equal opportunity employer, the company fosters an inclusive environment where all team members can thrive and contribute meaningfully to their shared goals. The comprehensive benefits package offered to full-time employees supports their health, financial security, and work-life balance, making this opportunity both professionally rewarding and personally fulfilling. Those ready to make a positive impact and advance their retail career are encouraged to apply and become part of something truly extraordinary.
- High school diploma or equivalent
- Prior experience in retail or supervisory roles
- Ability to provide excellent customer service
- Comfortable working a flexible schedule including weekends, evenings, and holidays
- Physical ability to stand and walk frequently as well as lift up to 40 pounds
- Strong communication and leadership skills
- Must be proactive and guest-focused