Join Team:Springhill Suites Tallahassee Central-Front Desk Manager OEM

Aimbridge Hospitality is a leading hospitality management company known for delivering exceptional guest experiences across a diverse portfolio of hotels and resorts. With a strong commitment to operational excellence and customer satisfaction, Aimbridge Hospitality continuously strives to create memorable stays for every guest. The company fosters a dynamic and supportive working environment where team members can grow professionally and contribute to the company’s mission of hospitality excellence. Situated within this culture, Aimbridge Hospitality seeks dedicated individuals passionate about the hospitality industry to join its team and help uphold its high standards of service. We are currently seeking a skilled Front Desk Manager to join the team at SpringHill Suites Tallahassee Central, a modern hotel offering spacious suites with free Wi-Fi, plush bedding, ample workspaces, and a complimentary breakfast buffet. Located conveniently close to Downtown Tallahassee and local universities, this property provides guests with a comfortable and welcoming home base during their travels. The Front Desk Manager will play a crucial role in ensuring smooth front office operations and delivering an exceptional customer experience in a fast-paced environment. As the Front Desk Manager, you will lead and supervise the front desk team, ensuring they provide attentive, friendly, and efficient service to every guest. This leadership role involves motivating, coaching, and managing staff performance to maintain compliance with company standards while fostering a positive workplace culture. You will be responsible for resolving guest issues proactively and efficiently, contributing to both guest satisfaction and operational success. Your financial acumen will be pivotal in maximizing room revenue and occupancy through effective rate management and analysis. Ideal candidates will have at least five years of progressive experience in hotel management or related fields, including supervisory responsibilities. A solid educational background with a minimum of a two-year college degree combined with relevant experience, or a four-year college degree with at least one year of experience, is required. Strong technical skills in Windows operating systems, spreadsheets, and word processing are essential. Candidates must demonstrate an ability to remain calm and objective in high-pressure situations and hold a valid driver’s license according to state regulations. This full-time position offers a competitive salary with overtime calculated for eligible employees. After the initial waiting period, employees are eligible for a comprehensive benefits package including medical, dental, and vision coverage, short-term and long-term disability income, term life and AD&D insurance, paid time off, an employee assistance program, and a 401k retirement plan. Additionally, the company offers daily pay options to provide financial flexibility for employees. Joining Aimbridge Hospitality as a Front Desk Manager at SpringHill Suites Tallahassee Central means becoming part of a vibrant hotel community dedicated to excellence and guest satisfaction. If you are a highly motivated leader with a passion for customer service and hospitality operations, this opportunity offers both professional growth and the chance to make a significant impact on guest experiences every day.

• 5 plus years of progressive experience in a hotel or related field with supervisory experience
• 2-year college degree with 3 or more years of related experience or a 4-year college degree with at least 1 year of related experience
• Proficient in Windows operating systems spreadsheets and word processing
• Effective in handling stressful high-pressure situations while maintaining composure and objectivity
• Valid driver s license from the applicable state