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SONIC Drive-In is a renowned American fast-food restaurant chain known for its unique drive-in service style, delicious menu offerings, and commitment to delivering excellent customer experiences. Established decades ago with a mission to provide a fun and interactive dining atmosphere, SONIC has grown into a beloved brand famous for its quality food, efficient service, and nostalgic feel. With thousands of locations across the United States, SONIC prides itself on a culture of teamwork, positivity, and operational excellence. Working at SONIC means joining a dynamic team that values employee growth, engagement, and satisfaction, making it an attractive workplace for those passionate about hospitality and culinary service. As a SONIC Drive-In restaurant General Manager, you will take on a pivotal leadership role that combines operational management, team development, and customer service excellence. This full-time role involves directing and supporting all drive-in restaurant employees to ensure that food service is delivered cleanly, safely, and efficiently while simultaneously enhancing the customer experience. Your responsibilities will include managing, training, and coaching crew members, carhops, and skating carhops, ensuring adherence to company policies and employee handbook standards. You will act as the lead motivator and operational strategist, assigning tasks and monitoring staffing levels to optimize restaurant performance. The General Manager oversees all facets of restaurant operations, from conducting opening and closing procedures to managing inventory and placing supply orders within cost control guidelines. Maintaining accurate employment and payroll records is crucial to your role, as is fostering a customer-first mindset among all team members. You will be tasked with resolving guest requests promptly and respectfully, addressing complaints, and maintaining a welcoming atmosphere for every visitor. Part of your role also includes talent acquisition: conducting interviews, hiring new crew and management personnel to ensure the restaurant is adequately staffed. Additionally, you will prepare operational reports, analyze financial and sales trends, and develop strategic action plans to address any unfavorable outcomes. Marketing responsibilities are integrated into the job, requiring you to design and implement creative plans to boost customer engagement and drive sales. The position demands a leader who is hands-on, detail-oriented, and passionate about creating an exceptional food service experience. At SONIC, you will lead your team on an ongoing mission to delight customers and uphold our brand promise, all while contributing to your own professional growth in a supportive, vibrant environment.

• High school diploma or equivalent
• Previous management experience in a fast-food or restaurant environment
• Ability to work full-time
• Strong customer service orientation
• Ability to manage and train staff
• Familiarity with inventory control
• Proficient in preparing schedules and managing payroll
• Effective communication skills
• Ability to develop marketing plans
• Willingness to perform opening and closing duties