Join Team:Airport in Cleveland,OH,USA | Hiring

Invited is a renowned leader in the hospitality and private club industry, operating since 1957 with a steadfast commitment to building lasting relationships and enriching the lives of its members, guests, and over 17,000 employees. As the largest owner and operator of private clubs nationwide, Invited manages more than 130 country clubs, city clubs, and athletic clubs. The company prides itself on providing first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more. This extensive network offers a dynamic and inclusive environment where employees are valued as the driving force behind the company’s success. The role of General Manager at Invited is pivotal to the leadership and operational excellence of the club. This position demands a strategic and visionary leader who can oversee all facets of club management, from financial strategy and membership growth to fostering a positive work culture. The General Manager is entrusted with developing and executing business and financial strategies that support the club's goals, ensuring that every operational area performs at its best. This includes guiding department heads across critical functions such as Agronomy, Facilities, Fitness & Wellness, Food & Beverage, Golf Operations, Member Experience, and Sales. The General Manager is responsible for recruiting, developing, and maintaining a competent leadership team capable of driving the club’s success. A key aspect of this role is fostering continuous employee development through performance reviews, cross-training initiatives, goal setting, and employee recognition programs. The role also encompasses managing sales, marketing, and revenue strategies aligned with the club’s financial objectives. Effective expense control, budget management, and adherence to Generally Accepted Accounting Principles (GAAP) are essential to ensure the club meets its financial obligations, including debt and lease agreements. Member satisfaction and retention are central to this position. The General Manager must cultivate strong member relationships, maintain high-quality facilities, and analyze retention metrics to develop targeted strategies to improve member loyalty. Engaging directly with resigning members to gather feedback is crucial for driving continuous improvement initiatives. Additionally, the General Manager must ensure that the club operates safely and compliantly according to all regulatory requirements. This role offers relocation assistance and is suited for an experienced professional with a proven track record in club management or hospitality. Candidates will have the opportunity to lead a vibrant team within a prestigious organization that values inclusion, teamwork, and innovation. Joining Invited means becoming part of a company that not only focuses on operational success but also prioritizes the wellbeing of its members and employees, offering a rewarding and impactful career path.

• High school diploma or equivalent
• Minimum of 3 years of experience in club management, hospitality, or related field
• Minimum of 1 year of experience managing budgets and the ability to make sound judgments in expense allocation to impact profitability