Join Full House Resorts in Kenosha,WI,USA as a Food

American Place Casino is a prominent establishment in the hospitality and entertainment industry, known for delivering exceptional guest experiences in a vibrant and dynamic environment. As a leading casino and entertainment venue, American Place Casino offers a wide array of gaming options, dining experiences, and entertainment events aimed at creating memorable moments for its guests. The casino is committed to maintaining high standards of service, quality, and professionalism, making it a preferred destination for locals and visitors alike. With a focus on guest satisfaction and operational excellence, American Place Casino fosters a workplace culture that values teamwork, integrity, and continuous improvement. The Food Server role at American Place Casino is critical in shaping the overall dining experience for guests. This position demands a comprehensive knowledge of all menu items, including food, wine, beer, and spirits, positioning the server not only as a service representative but also as an ambassador of the casino brand. Food servers are responsible for following an established sequence of service to ensure the highest level of guest satisfaction. Key responsibilities include building personal relationships with guests through attentive interaction and name recognition, anticipating and responding to guest needs promptly, and managing cash transactions efficiently to facilitate quick service. In addition to serving guests, the Food Server performs essential opening and closing duties daily to maintain operational readiness. Maintaining the cleanliness and organization of the service bar and station areas is a vital part of the job to uphold hygiene and safety standards. Teamwork is emphasized to ensure seamless service delivery, and all tasks must be carried out in compliance with company policies, health regulations, and safety requirements. Effective communication with management and team members is crucial, as is exhibiting professionalism in all interactions. The role also requires adherence to all directives from managers and supervisors to support smooth operations. This position is ideal for individuals who thrive in a fast-paced, guest-centered environment and who possess a passion for delivering exceptional service. American Place Casino offers a competitive salary range from $11.40 to $18.00 per hour plus tips and provides opportunities for professional growth through a supportive and inclusive work culture. Candidates who are bilingual are considered a plus, enhancing their ability to engage with a diverse clientele. Moreover, obtaining and maintaining necessary certifications and licenses as required by local gaming regulations is mandatory, ensuring compliance with legal standards and contributing to the casino’s reputation as a responsible and trusted establishment.

• Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations
• High school diploma or equivalent preferred
• Previous experience in food service preferred
• Ability to communicate effectively with guests and team members
• Reliable and punctual
• Ability to work flexible hours including nights, weekends, and holidays