Jimmy's Pub - Busser - Health Insurance

The Ojai Valley Inn is a luxurious resort located in the scenic Ojai Valley, California. Known for its historic charm, exceptional service, and beautiful surroundings, the resort offers a first-class experience in hospitality and fine dining. As a distinguished destination, the Ojai Valley Inn prides itself on delivering an atmosphere of relaxation and elegance, integrating the natural beauty of the area with refined amenities and excellent guest services. The resort includes multiple restaurants, event venues, and recreational facilities that cater to a diverse clientele including vacationers, business travelers, and event attendees. The Busser position at the Ojai Valley Inn Restaurants plays a vital role in enhancing the guest dining experience. This role is responsible for maintaining a welcoming and clean environment in the restaurants by efficiently clearing and resetting tables, refreshing drinks, and assisting in the setup and breakdown of the dining areas. The Busser serves as an important part of the resort's goal to exceed guest expectations by providing attentive and courteous service. Constant awareness of the restaurant environment, engaging positively with guests, anticipating their needs, and taking proactive steps to improve their visit are critical elements of this position. The Busser must uphold the resort's high standards of presentation, professionalism, and guest interaction. This includes adhering to the Ojai Valley Inn’s policies on appearance, body language, and service verbiage, ensuring every guest feels valued and welcomed. Strong teamwork and cooperation with other employees, including servers, management, and other departments, are essential for the smooth operation of the restaurants. The Busser will also be responsible for following safety protocols, using good judgment in problem-solving situations, and supporting the overall quality standards set forth by the Inn. This role requires the ability to remain calm and courteous in high-pressure or demanding situations, and the flexibility to work evenings, weekends, and holidays as required by the restaurant's schedule. The ideal candidate possesses excellent people skills, is proactive, detail-oriented, and maintains a positive, friendly demeanor while prioritizing guest satisfaction. The Busser acts as an extension of the hotel's commitment to superior hospitality and plays a fundamental part in the guests' overall perception of their dining experience at the resort. This full-time position offers a dynamic work environment within a prestigious hospitality setting, providing the opportunity to be part of a well-respected team dedicated to excellence in service.

• High school graduate
• reading, writing, and oral proficiency in English
• ability to work flexible hours including nights, weekends, and holidays
• ability to stand and walk continuously for 4-8 hours
• ability to lift and move objects up to 50 lbs
• ability to negotiate varied floor surfaces and stairs
• physically able to bend, kneel, and push/pull heavy objects
• excellent people skills
• ability to work as part of a team
• ability to follow directions and safety procedures
• maintain professional appearance and behavior
• ability to communicate effectively and professionally
• ability to remain calm and courteous under pressure
• awareness of safety and emergency reporting procedures
• knowledge of confidentiality standards
• ability to prioritize work assignments
• ability to provide attentive guest service