Jetblue hiring Airline near Santa Monica,CA,USA | Apply Now

Santa Monica Proper Hotel is an iconic boutique hotel located in the heart of Santa Monica, California. This hotel is a harmonious blend of historic charm and contemporary luxury, created through a seamless merger of historic retrofit and new construction. Featuring 267 exquisitely designed rooms, the hotel boasts stunning interior aesthetics by international style icon Kelly Wearstler. Guests at the Santa Monica Proper Hotel enjoy a sophisticated stay enhanced by tantalizing culinary options created by local culinary stars, as well as a show-stopping rooftop lounge and swimming pool that offer spectacular views and a premium atmosphere. The hotel also features 16,000 square feet of elegant meeting and event space designed to host memorable business and social occasions. The Santa Monica Proper Hotel is not just a place to stay; it is a destination that prides itself on delivering impeccable hospitality, luxury, and style in every aspect. Nestled within the hotel, Palma offers an elevated dining experience that celebrates the finest coastal California ingredients infused with European culinary finesse. The restaurant's warm and sophisticated atmosphere, characterized by natural materials, earth tones, and modern design elements, perfectly complements its refined yet approachable cuisine. Palma is renowned for creating memorable dining experiences that blend Italian warmth with California sophistication. We are looking to hire an experienced and passionate Host to join our Palma team. The role is pivotal as the first point of contact for our guests, responsible for creating warm, welcoming first impressions and efficiently managing reservations, seating arrangements, and the overall dining room flow. This position requires exceptional communication skills, multitasking abilities, and a genuine passion for delivering unparalleled hospitality. Our ideal candidate will have 2-4 years of experience in renowned hotel restaurants, private clubs, or similarly upscale hospitality venues. They will possess an innate ability to coordinate sophisticated dining room operations while exhibiting the gracious hospitality that defines our luxury rooftop dining experience. The Host at Palma must demonstrate exceptional interpersonal skills, an intuitive understanding of guest needs, and the poise necessary to manage high-profile clientele with discretion and warmth. This role involves anticipating guest requests proactively and maintaining a thorough knowledge of our menu offerings, daily specials, and signature cocktails. The candidate must be comfortable working in a fast-paced environment and remaining composed during peak periods, always ensuring that guests receive thoughtful, anticipatory service. Additionally, the Host will collaborate with management to oversee VIP protocols and special event preparations, maintaining the immaculate appearance of the host stand and entrance areas, and accurately tracking wait times to manage guest expectations transparently. This role is key to upholding Palma's commitment to personalized service and the Santa Monica Proper Hotel's luxury standards, fostering repeat guest relationships and ensuring each dining experience is nothing short of exceptional. Candidates should have professional telephone etiquette, be proficient in restaurant reservation systems such as OpenTable or Resy, and possess the physical stamina to perform duties standing and moving for extended periods. Flexible availability, including weekends and holidays, is essential to meet the needs of our dynamic restaurant environment. Joining Palma at the Santa Monica Proper Hotel means becoming a part of a team dedicated to excellence, style, and hospitality rooted in tradition but innovatively geared towards the future. Our company culture cherishes natural and gracious hosting, resourcefulness, dedication to excellence, and an appreciation for style and culture. We welcome candidates who embody these values and aspire to deliver guest experiences that are not only memorable but also impeccably executed every day.

• High school diploma or equivalent required
• Hospitality or related degree preferred
• Formal hospitality training a plus
• Minimum 2 years of experience in similar position
• Exceptional guest service orientation with ability to anticipate needs
• Superior communication skills, both verbal and written
• Polished telephone etiquette for handling reservations and inquiries
• Strong interpersonal abilities to build rapport with diverse clientele
• Excellent memory for guest recognition and personal preferences
• Ability to stand and remain mobile for extended periods (6-8 hours per shift)
• Capacity to traverse various surfaces throughout the restaurant and rooftop areas
• Ability to work in changing outdoor weather conditions, including sun exposure, wind, and temperature fluctuations
• Stamina to maintain consistent service standards during high-volume periods
• Physical dexterity to navigate between tables, guests, and service staff
• Ability to hear and respond to guest requests in a potentially noisy environment
• Visual acuity to monitor dining room activity and read reservation details
• Capability to work in varying lighting conditions (bright daytime sun to evening mood lighting)