Jetblue Aviation Jobs in West Palm Beach,FL,USA | Hiring

Alliance Ground International (AGI) stands as one of the largest independently owned ground handling companies across North America, specializing in delivering exemplary ground support services to over 100 airlines at 61 airports throughout the United States and Canada. With a robust workforce of more than 12,000 team members, AGI manages the logistical operations behind the movement of over 1.5 billion kilos of cargo and supports upwards of 400,000 departures annually. The company prides itself on a steadfast commitment to safety, quality service, and operational excellence, making it a premier employer in the aviation ground handling industry. The role of Passenger Service Agent at AGI is a pivotal one, placing candidates at the forefront of customer interaction from check-in to boarding and through arrivals. This position demands a blend of exceptional interpersonal skills, strict adherence to safety and security procedures, and a dedication to providing outstanding customer service. Passenger Service Agents play a critical role in ensuring travelers are accurately informed, efficiently processed, and comfortable throughout their journey with AGI and its airline partners. Given the dynamic nature of the aviation environment, this role offers a rewarding opportunity for individuals who are friendly, outgoing, and committed to delivering first-class service. As a Passenger Service Agent, you will engage in numerous responsibilities centered on enhancing the travel experience. Your duties encompass managing passenger inquiries, ticketing processes, baggage handling, and the smooth facilitation of boarding and arrivals. Ensuring that safety and security standards are uncompromised is a continual priority, intertwining with all operational tasks. Beyond customer-facing duties, agents are entrusted with handling sensitive cargo information, coordinating with ground teams, flight crews, and other airport personnel to synchronize flight operations seamlessly. AGI values the development and well-being of its employees, offering comprehensive training and free uniforms to ensure each team member is prepared and confident in their duties. The organization promotes a culture of respect, diversity, and inclusion, fostering an environment where every employee can thrive. Candidates can expect a role that is both challenging and fulfilling, with opportunities to grow within an industry-leading company dedicated to service excellence and safety. Join AGI’s dynamic team and let your career take off in the exciting world of ground handling services.

• Must be able to lift, carry, push, pull and move items of 70 pounds and/or more regularly and repetitively lift weights of 40 to 50 pounds on raised surfaces
• Must be able to stand for extended periods of time
• Must be able to carry heavy items up and down jetway stairs
• Must be alert to moving vehicles, equipment, or aircraft and must be able to use radio equipment
• Must be willing to wear uniform and insignia as prescribed by AGI
• Personal appearance and grooming must present a favorable corporate image