Interim Concierge - Apply Now!

Oakmont of San Antonio Heights is a premier senior living community located on a beautifully landscaped campus. Managed by Oakmont Management Group, a recognized leader in the senior living industry with a portfolio spanning communities across California, Nevada, and Hawaii, Oakmont of San Antonio Heights combines exceptional quality, comfort, and care with five-star services and amenities designed to enhance the lives of its residents. The community promotes an independent, rewarding lifestyle by providing individualized comprehensive support, ensuring that each resident’s unique needs and preferences are met. This creates an environment where meaningful relationships with residents, their families, and staff flourish, underpinned by the core values of authenticity, teamwork, compassion, commitment, and resilience. Oakmont Management Group is well-known for fostering a culture of inclusion and career growth, offering opportunities for advancement, relocation, and travel within its extensive network of senior living communities. Employment at Oakmont offers a professional yet warm working atmosphere aimed at creating a family-like community where respect and care are paramount. Eligible team members benefit from an attractive package including medical, dental, and vision insurance, paid time off, a 401(k) savings plan, tuition reimbursement, and many other perks designed to support workforce well-being and development. The Interim Concierge position at Oakmont of San Antonio Heights is a pivotal role focused on providing outstanding guest and resident experiences through exemplary customer service and administrative support. This part-time role covers shifts from Thursday through Saturday from 2:30 pm to 7:00 pm, and Sunday from 7:00 am to 2:30 pm, with a competitive pay range from $16.50 to $17.75 per hour. The Concierge serves as the first point of contact for visitors, residents, and staff and is responsible for greeting guests, fulfilling resident requests, arranging property tours, answering multi-line telephones, and offering clerical support to administrative staff. Day-to-day, the Concierge helps maintain a welcoming, secure, and efficient environment. Duties include answering and directing calls in a timely and professional manner, monitoring emergency alert systems to respond immediately, managing the business center, and processing incoming and outgoing mail. The role requires interaction with various stakeholders including residents, families, healthcare professionals, and team members, demanding excellent written and verbal communication skills alongside strong computer proficiency, particularly in Microsoft Office applications. Oakmont Management Group seeks candidates who demonstrate excellent customer service skills, teamwork, and a strong commitment to safety and community values. The ideal candidate will have experience in hospitality or senior living settings and be able to communicate effectively and professionally at all times. Background checks, health screenings, and COVID-19 safety protocols such as vaccinations and use of personal protective equipment are required for the health and safety of all team members and residents. This role offers a meaningful opportunity to join a company that values its employees and residents equally, fostering an environment of family, trust, and respect. Prospective candidates will find a rewarding and supportive workplace that places importance on professional growth and the enriching experience of assisting seniors in living their best lives.

• Must be at least 18 years of age
• High school diploma or equivalent
• Prefer two (2) years of experience in a hospitality setting or prior senior living community
• Excellent customer service skills
• Proficient using MS Office programs
• Strong written and verbal communication skills
• Must pass a criminal background check and health screening tests
• Ability to follow COVID-19 safety protocols