In-Room Dining Server - Now Hiring!

W West Beverly Hills is a luxury hotel located in the heart of one of the most vibrant neighborhoods in Los Angeles. Known for its stylish design, energetic atmosphere, and exceptional service standards, the W brand represents a refined and contemporary approach to hospitality. As part of the Ozumo Restaurants group, the property offers guests an unparalleled experience that blends comfort, sophistication, and personalized attention. The hotel features over 300 well-appointed rooms, modern amenities, and a range of dining options that cater to the diverse tastes of its clientele. The In-Room Dining Server at W West Beverly Hills plays a crucial role in maintaining the elevated level of guest service the brand is known for. This role involves delivering seamless in-room dining experiences that reflect the hotel’s commitment to luxury and guest satisfaction. The position is non-exempt with a competitive hourly wage of $22.50 plus tips, making it an attractive opportunity for hospitality professionals seeking to work in a dynamic and upscale environment. This role requires a balance of technical skills and interpersonal abilities. The In-Room Dining Server will be responsible for taking guest orders accurately, delivering food and beverages promptly, and ensuring all items meet the highest standards of cleanliness and presentation. Additionally, this role demands excellent knowledge of the menu offerings including beverages, recipes, and hotel services to answer guest inquiries confidently and provide tailored recommendations. Working closely with the food and beverage team, the In-Room Dining Server will also be tasked with maintaining work areas according to established checklists, supporting opening, mid-shift, and closing procedures. Beyond the physical tasks, the role requires a warm, welcoming demeanor that aligns with the W brand’s style and energy. This is the face of the in-room dining service, and the ability to engage guests with professionalism and a positive attitude is paramount. Due to the nature of the hospitality industry, this position will require flexible availability, including weekends and holidays. The ability to multitask and thrive under pressure is essential, as the fast-paced pace of the hotel environment demands quick thinking and adaptability. As part of the benefits package, full-time employees working 30 hours or more weekly enjoy subsidized health, dental, and vision insurance, along with dining discounts, providing a well-rounded compensation experience. The W West Beverly Hills is proud to offer an environment that encourages growth, learning, and a guest-centric approach to hospitality, making it an ideal workplace for those passionate about delivering memorable guest experiences.

• High school diploma or equivalent
• Minimum 1 year of experience in hospitality or food service
• Ability to work flexible hours including weekends and holidays
• Strong communication and interpersonal skills
• Ability to stand and walk for long periods
• Must be able to lift and carry up to 25 pounds
• Must pass background check and drug screening