In-House Marketing Coordinator *Future Opportunities*

Hyatt Vacation Club at Highlands Inn in Carmel, CA, is a premier destination known for creating unforgettable vacation experiences. This beautiful location invites travelers from around the world to enjoy the scenic charm of Carmel while benefiting from top-notch accommodations and world-class amenities. The Hyatt Vacation Club is dedicated to providing a supportive and friendly work environment that fosters both personal and professional growth. Recognized for its commitment to guests and employees alike, this establishment offers a vibrant workplace culture where meaningful moments are made together. The property emphasizes an inclusive, diverse workforce, ensuring that every team member has the opportunity to contribute and thrive. As part of the Hyatt Vacation Club family, employees enjoy access to comprehensive benefits and opportunities to enhance their careers within the hospitality industry. The role of In-House Marketing Coordinator / Vacation Sales Concierge at Hyatt Vacation Club Highlands Inn is designed for dedicated and motivated individuals who are passionate about sales and customer service. In this full-time position, working five days a week including weekends, you will play a crucial role in enhancing the guest experience by scheduling and managing sales presentations while exceeding sales production goals. The position offers a competitive pay rate of $16.50 per hour, supplemented by commission and bonuses, making it an attractive opportunity for those seeking to earn uncapped income through incentives and contests. As an In-House Marketing Coordinator, your core responsibility will be to provide owners and guests with exceptional experiences and organized events that contribute to lasting vacation memories. You will ensure all sales presentation attendees meet eligibility requirements, employ persuasive sales techniques that maximize revenue, and maintain guest loyalty through superior service. This role requires a blend of organizational skills, sales acumen, and interpersonal abilities to thrive in a dynamic hospitality environment. The position also offers substantial benefits, including medical, dental, and vision insurance options, 401K plans, travel discounts, credit union membership, tuition reimbursement, professional counseling, and family support programs. These benefits are complemented by opportunities for professional development and growth, reflecting the company’s commitment to investing in its people. With a focus on work-life balance and employee wellbeing, this role provides a solid foundation for career advancement within the Hyatt Vacation Club network. A typical day for the In-House Marketing Coordinator involves welcoming and greeting guests, managing schedules for sales presentations, ensuring customer satisfaction, and collaborating with colleagues to meet team objectives. You'll be expected to follow all company policies and safety procedures diligently while contributing positively to the company culture. This position calls for individuals who are enthusiastic about sales or customer service and who relish engaging with guests in person or by phone. Prior concierge or sales experience is preferred but not mandatory, and the role may require background and drug screenings in line with state and local regulations. Overall, this job is ideal for someone seeking a rewarding career in the hospitality sales sector, where their efforts directly contribute to the company’s success and the happiness of vacationers. The Hyatt Vacation Club at Highlands Inn offers a collaborative and welcoming environment where meaningful connections with guests and colleagues are treasured. Join the team to help make vacation dreams come true in one of the most beautiful locations in California, supported by excellent pay, benefits, and opportunities for personal and professional growth.

• Available to work various shifts, holidays, and weekends
• successful completion of background and drug screening in accordance with state and local requirements
• able to reach overhead and below the knees, perform bending, twisting, pulling, and stooping
• able to stand, sit, or walk for extended periods
• high school diploma or equivalent
• prior sales or customer service experience preferred
• ability to use persuasive sales techniques
• attentive to guest needs
• ability to work in a fast-paced environment