Hyatt Place Lubbock - Assistant General Manager OEM

Hyatt Place Lubbock is a premier hotel located in Lubbock, Texas, near Texas Tech University and the vibrant Depot District. Our hotel is known for its spacious accommodations and modern amenities, including complimentary breakfast and Wi-Fi, making it a favored choice for both business and leisure travelers. At Hyatt Place Lubbock, we pride ourselves on delivering exceptional guest service with a dedicated, professional team. The workplace culture is supportive and collaborative, resembling a family where every employee’s contribution is valued. We believe in celebrating achievements regularly through team-building activities and events, fostering a positive and inclusive environment. This culture of growth and belonging provides employees with ample opportunities to develop their skills and advance their careers. We are currently seeking an Assistant General Manager to join our leadership team. This position is critical in ensuring the smooth and profitable operation of our hotel. The Assistant General Manager supports the General Manager by supervising various departments, especially in their absence, and driving financial success through effective revenue management and cost control. This is an overtime eligible manager (OEM) role, which means overtime pay applies as per applicable laws. The ideal candidate will be a strong leader with excellent communication and problem-solving skills, committed to maintaining high standards of service and supporting our team. Key responsibilities include supervising hotel departments, assisting in hiring and training staff, and maintaining clear communication with guests and employees to ensure satisfaction. Candidates should be comfortable handling high-pressure situations with professionalism and composure. The Assistant General Manager will also be involved in understanding and working with financial data, using technical tools such as Windows operating systems for reporting and management tasks. This role requires maintaining high personal and organizational standards, including grooming and compliance with company policies. If you are passionate about hospitality and eager to contribute to a thriving team focused on creating memorable guest experiences, this role offers a rewarding career path with competitive benefits. Join Hyatt Place Lubbock and be part of a community that values your growth and success.

• At least 5 years of progressive experience in Rooms or F&B department in a hotel
• Previous supervisory experience
• Effective in handling stressful, high-pressure situations while maintaining composure and objectivity
• Compliance with certification requirements including Food Handlers, Alcohol Awareness, CPR and First Aid