HOUSEKEEPING MANAGER - Quick Hire!

NAVSTA Norfolk is a prominent naval base located in Norfolk, Virginia, recognized for its extensive operations and commitment to supporting the United States Navy and its personnel. The base serves as a central hub for naval activities, hosting a variety of units and commands that contribute to national defense and maritime security. With a focus on operational excellence and superior service delivery, NAVSTA Norfolk attracts a diverse workforce dedicated to maintaining the highest standards in their respective fields. NAVSTA Norfolk operates within a framework that emphasizes professionalism, safety, and community engagement, creating a dynamic environment for employees who take pride in their roles. It is within this esteemed establishment that the NEXCOM Hospitality Group (NHG) functions, providing quality hospitality services to military personnel and their guests. The NHG properties at NAVSTA Norfolk include accommodations with 150 rooms or more, necessitating efficient management and superior housekeeping operations to ensure guest satisfaction and operational effectiveness. This role of Housekeeping Manager at NAVSTA Norfolk is a critical leadership position within the NEXCOM Hospitality Group. The incumbent will manage the Housekeeping Department encompassing housekeeping and laundry operations across one or more NHG locations. The position is full-time, offering a competitive pay range between $48,055 and $62,703 depending on experience. The primary responsibility is to oversee onsite management and administration of housekeeping services, ensuring guests receive timely, thorough, and high-quality housekeeping and laundry services. This role also involves coordinating staff performance, training, and department budgets, maintaining compliance with regulatory standards, and servicing the physical condition of guest rooms and public areas. The Housekeeping Manager will lead a team of associates, develop and implement departmental training programs, and foster a professional atmosphere that promotes excellent guest service. One of the key functions is to conduct daily inspections of guest rooms, laundry facilities, and associated equipment, taking corrective actions when discrepancies arise. The manager is responsible for maintaining equipment and inventory, scheduling deep cleaning initiatives, and ensuring security and privacy standards are upheld. Additionally, the role requires participating in budget planning, tracking payroll and supplies expenses, and managing procurement processes while adhering to organizational policies. Furthermore, this position requires effective communication skills to interface with guests, front office staff, and other departments. The Housekeeping Manager will also ensure compliance with OSHA, NAVOSH, and NHG regulations regarding safety and industrial hygiene. Overall, this role demands a committed and organized professional capable of leading a housekeeping team with minimal supervision while enhancing operational efficiency and guest satisfaction.

• Four years of experience including three years of general experience in hotel/motel operations and one year of specialized housekeeping experience
• One year of academic study above high school level may substitute for nine months of experience
• Ability to supervise and resolve personnel problems
• Must possess a welcoming manner and positive attitude
• Ability to conduct inspections and prepare reports
• Ability to manage budget and payroll
• Effective communication skills
• Must uphold safety and security standards
• Ability to work with minimal supervision