HOUSEKEEPING INSPECTOR - $19.62 to $24.53 per HOUR

The Pueblo of Sandia operates a distinguished four-star resort renowned for its commitment to excellence in guest services, luxurious accommodations, and maintaining an impeccable standard of cleanliness and hospitality. With a philosophy grounded in integrity, fairness, collaboration, communication, and recognition of performance excellence, the resort has created a thriving work environment that not only attracts but also retains a highly qualified workforce. These values contribute significantly towards the ongoing success and reputation of the Pueblo of Sandia, ensuring that both guests and employees experience a positive and rewarding atmosphere. The resort places a high priority on employee growth, offering numerous opportunities to qualified team members to advance within the organization, reflecting its long-term vision and sustainable business model. The Housekeeping Inspector position at the Pueblo of Sandia’s resort is a pivotal role within the hospitality operations team. This role involves overseeing and training all housekeeping staff to consistently meet and exceed the high standards set for a four-star resort. The inspector's main responsibility is to inspect guest rooms, public areas, and hallways to ensure cleanliness, safety, and compliance with housekeeping specifications. This role demands attention to detail as the inspector is responsible for immediately correcting any deficiencies observed, overseeing worker performance, and ensuring all rooms are ready for guest check-in. The Housekeeping Inspector plays a crucial part in submitting maintenance issues, ensuring staff safety compliance, and providing customer service support to enhance guest satisfaction. In addition to inspection duties, the Housekeeping Inspector assists in the operational side of the department by aiding with opening tasks, training staff on departmental procedures, and resolving guest complaints related to housekeeping services. The position requires regular documentation of team member performances and contributions to performance appraisals. Flexibility is key, as the inspector may perform the duties of Guest Room Attendant, Turndown Attendant, or House Person when necessary, facilitating seamless service delivery. This position requires maintaining proper security key control procedures, handling lost and found items diligently, and ensuring compliance with global Standard Operating Procedures (SOPs) established by the resort. The ideal candidate must possess excellent customer service skills, strong communication abilities both verbal and written, and be detail-oriented. Supervisory skills are essential, alongside the ability to evaluate staff performance professionally and maintain high standards under pressure. Education requirements include a high school diploma or GED equivalent with at least two years of housekeeping experience, including one year in a supervisory capacity. Basic English proficiency is necessary, alongside the ability to pass background checks and comply with drug screening requirements. The physical demands of this role are significant, requiring the ability to lift at least 25 pounds, climb, crouch, crawl, and perform other movements necessary to complete daily housekeeping tasks. Working conditions may include exposure to hazardous environments such as chemicals, high heat, and mechanical equipment, necessitating strict adherence to safety protocols. This position is designed for individuals dedicated to maintaining exceptional hospitality standards within a prestigious resort setting and who thrive in a team-oriented, fast-paced work environment. Joining the Pueblo of Sandia means becoming part of a respected community focused on delivering excellence and fostering a positive workplace culture where employee contributions and ongoing support are valued and appreciated.

• High school diploma or GED equivalent
• Two years of housekeeping experience including one year supervisory experience
• Must be able to speak basic English
• Must be able to successfully pass a stringent background investigation
• Will require a pre-employment and random drug screening