House Attendant - Colorado Springs, CO

Highgate Hotels is a premier real estate investment and hospitality management company known for its innovative approach within the industry. As a dominant player in the U.S. gateway markets such as New York, Boston, Miami, San Francisco, and Honolulu, Highgate has expanded its presence rapidly into Europe, Latin America, and the Caribbean. The company manages a remarkable portfolio of global properties representing an aggregate asset value exceeding 20 billion dollars and generating over 5 billion dollars in cumulative revenues annually. Highgate offers expert guidance through all stages of hospitality property cycles, from planning and development to recapitalization or disposition. With a creative mindset, Highgate develops bespoke hotel brands and utilizes proprietary revenue management tools that identify and predict market dynamics to maximize asset performance and value. The executive team at Highgate is composed of highly experienced leaders in hotel management, making the company a trusted partner for leading ownership groups and major hotel brands. The corporate offices are located in London, New York, Dallas, and Seattle. The House Attendant role at Highgate's La Quinta Colorado Springs - South/Airport location in Colorado Springs, CO, is a critical position responsible for maintaining the cleanliness and maintenance of assigned areas and equipment within the hotel. This hourly position offers a competitive pay rate of $15.25 per hour and includes additional benefits such as travel discounts at all Highgate hotels, medical, dental, and vision coverage in three pricing tiers, supplemental benefits for full-time associates, and a retirement 401k program available to qualifying full-time and part-time staff. The House Attendant ensures that public spaces like marble floors and carpets remain clean according to hotel standards and provides assistance with guest luggage requests in a friendly and courteous manner. Other responsibilities include handling lost and found items, cleaning guestrooms as needed, participating in emergency procedures, maintaining and storing hotel equipment properly, and completing special projects assigned by the Housekeeping Manager. This role requires the ability to stand for an entire shift and safely exert physical effort as needed. Effective communication with guests and team members, demonstrating attentiveness and service orientation, is essential for ensuring overall guest satisfaction and a positive hotel experience.

• High school diploma or equivalent
• Experience in a hotel or related field preferred
• Ability to exert physical force as required for lifting, carrying, pushing or pulling
• Ability to stand for entire shift
• Effective communication skills
• Ability to work in a team and independently
• Attention to detail