Hotel Night Auditor-Des Moines,IA|Des Moines,IA,USA,IA|Residence Inn

Residence Inn Ankeny is a well-established hotel located in the vibrant heart of The District at Prairie Trail. Celebrating its 5th anniversary in October, this property is part of the Kinseth Hotel Corporation and prides itself on delivering exceptional hospitality experiences. The hotel offers a comfortable and welcoming environment, catering to both business and leisure travelers with a range of amenities and services designed to enhance guest satisfaction. With a focus on quality service and a strong reputation in the local community, Residence Inn Ankeny continues to grow and evolve to meet the needs of its diverse clientele. The Night Auditor position at Residence Inn Ankeny is a full-time role with working hours scheduled from Monday to Thursday, 9 pm to 7 am. This role is ideal for individuals who are night owls and have a knack for working with numbers and details. As a night auditor, you will play a crucial part in the smooth operation of the hotel during overnight hours. Your responsibilities will include managing reservations over the phone, checking guests in and out with efficiency and friendliness, and addressing guest needs promptly. A key part of this role involves running the nightly audit and preparing end-of-day financial reports for Marriott and the corporate office. While prior Marriott experience or familiarity with FOSSE software is advantageous, the hotel is committed to training the right candidate thoroughly. In addition to administrative and guest-facing duties, the night auditor will also engage in light cleaning and organizing tasks along with any other responsibilities assigned by the general manager. This role requires someone who can multitask effectively, maintain accuracy under pressure, and uphold high standards of customer service and integrity. The ability to act as the hotel manager on duty during the night shift, handle emergency procedures, and ensure guest safety is crucial. This position offers competitive starting wages and a comprehensive benefits package including health, dental, and vision insurance available after 60 days, 401k, paid training and paid time off, a referral program, and discounts at all Kinseth Hotel Corporation hotels and restaurants. This role demands a professional demeanor, reliability, and a passion for hospitality. The night auditor is instrumental in ensuring seamless overnight operations, contributing to guest satisfaction, and supporting the hotel’s business goals through accurate financial reporting and excellent front desk management. If you thrive in a fast-paced, guest-oriented environment and are looking for a rewarding night shift opportunity in the hospitality industry, Residence Inn Ankeny could be the perfect fit for you.

• High school diploma or equivalent
• ability to work overnight shifts Monday through Thursday from 9 pm to 7 am
• excellent communication and interpersonal skills
• strong numerical aptitude
• basic computer proficiency
• ability to multitask and handle pressure
• commitment to following safety and hotel policies
• reliability and professional appearance