Spa Front Desk Receptionist - Quick Hire!

Eau Spa is a premier luxury spa nestled within one of the world’s most exclusive Forbes Five Star properties. Renowned for its commitment to delivering unparalleled indulgent guest experiences, Eau Spa has earned a distinguished reputation among elite spa destinations globally. The spa operates under the esteemed Arch Amenities Group, the world’s leading spa, fitness, and leisure firm, known for its dedication to excellence, innovation, and comprehensive wellness solutions. Arch Amenities Group’s legacy in the luxury hospitality and wellness market is built on providing superior service, state-of-the-art facilities, and fostering welcoming environments where guests feel valued and rejuvenated. As an integral part of this luxury establishment, Eau Spa invites passionate individuals to join their high-energy and expert team of spa professionals. The organization emphasizes sophistication, expertise, and hospitality in crafting guest experiences that are both luxurious and memorable. Their rigorous hiring standards ensure that every team member is not only skilled but also deeply committed to the spa’s mission and values. The Front Desk Associate role at Eau Spa is a vital position responsible for being the welcoming face of the spa, greeting guests and members with warmth and professionalism. This role requires extensive knowledge of the spa’s services, amenities, and operational standards. The Front Desk Associate acts as a liaison between guests and spa professionals, ensuring smooth communication, quick resolution of inquiries, and seamless facilitation of spa services such as reservations and membership enrollments. Beyond guest interaction, the Front Desk Associate manages essential operational tasks including processing transactions, handling payment reconciliations, maintaining facility cleanliness, and assisting in inventory management. The role demands excellent organizational skills to manage multiple responsibilities efficiently, all while maintaining the accessible, inviting atmosphere Eau Spa is known for. Candidates for this role should expect to work in a dynamic, fast-paced luxury spa environment where attention to detail, professionalism, and exceptional customer service are the norms. This is an opportunity to work alongside a seasoned team committed to upholding the Arch Amenities Group Brand Standards and ensuring the "Arch Amenities Group Experience" is consistently delivered to every guest. Commitment to Arch Amenities Group’s Values, Standards, and mission is essential for success in this role. This is a full-time position that values teamwork, energy, and enthusiasm. The scheduling may require availability during nights, weekends, and holidays to best serve the spa’s discerning clientele. The role also involves standing for extended periods and the physical capability to lift items up to 25 pounds to support facility operations effectively. Joining Eau Spa means becoming part of an award-winning team where professionalism, growth, and guest satisfaction are top priorities. This position offers a unique chance to build a career in the luxury hospitality and wellness industry with one of the world’s most prestigious spa brands.

• High School diploma
• Customer service experience
• Experience handling money
• Strong communication skills
• Ability to multitask efficiently
• Professional appearance and discretion
• Excellent verbal and written communication
• Energetic and motivated attitude
• Ability to work evenings, weekends and holidays
• Physical ability to stand for extended periods
• Ability to lift at least 25 pounds
• Ability to perform physical movements such as stooping, kneeling and bending
• Basic computer proficiency
• Team player attitude