Hotel General Manager - New England Region - Boston, MA

Colwen Hotels is a prominent hospitality group known for its dedication to hard work, integrity, and innovation across its growing portfolio of over 40 properties spanning nine states, with additional properties currently in development. The company prioritizes creating exceptional guest experiences while fostering an environment of growth and advancement for its team members within the dynamic hospitality industry. As a hospitality company with a deep commitment to operational excellence and a strong community presence, Colwen Hotels continues to build its reputation as a forward-thinking organization that values leadership and the continual improvement of its services. The company’s culture is centered around respect, professionalism, and engagement, making it an appealing employer for hospitality professionals seeking to elevate their careers in a supportive yet challenging environment. The role of a Hotel General Manager at Colwen Hotels is critical to the company’s ongoing success and expansion efforts, particularly within the New England region and beyond. This position demands a hands-on, results-driven leader who thrives in fast-paced environments and is willing to lead by example, stepping into any department or function as necessary to ensure seamless daily operations. The General Manager will oversee comprehensive hotel operations, including key departments such as Front Office, Housekeeping, Food and Beverage, Maintenance, and Sales. They will develop and execute both short- and long-term business plans and budgets, collaborate on strategic sales, marketing, and revenue optimization initiatives, and foster meaningful relationships with local market partners and the community. Strong financial acumen combined with a people-first leadership mindset is essential for this role, as the GM will drive associate engagement and recognition programs to build a motivated, high-performing team culture focused on guest satisfaction. Meticulous attention to hotel cleanliness, service quality, and brand standards compliance ensures consistently excellent service delivery. This position offers an excellent opportunity for experienced hospitality leaders with a minimum of three years in a General Manager role, preferably with experience in prominent brands like Marriott, Hilton, or IHG, to join a company dedicated to innovation and career development. Colwen Hotels also offers competitive benefits packages aiming at comprehensive employee well-being, including medical, dental, and vision insurance, flexible spending accounts, paid time off, supplemental insurance options, and retirement plans with employer match. Training, development programs, and clear paths for career advancement further make this role attractive to passionate hospitality professionals seeking to make a significant impact in a growing company.

• 3 plus years of experience as a Hotel General Manager
• Brand experience with Marriott Hilton or IHG preferred
• Excellent communication and leadership skills
• Solid knowledge of food and beverage operations
• Detail-oriented organized and results-driven
• Creative problem-solver who can multitask under pressure