Host/Hostess - Salt Lake City, UT

Market Street Grill, operated by HMSHost, is a renowned restaurant located within Salt Lake City International Airport, specifically at Concourse A, 776 North Terminal Drive, Salt Lake City, UT 84122. HMSHost is an established leader in providing exceptional food and beverage services in high-traffic transportation venues like airports, delivering excellent dining experiences to travelers and visitors. The company's commitment to quality service and innovation has made it a preferred dining destination for both locals and international guests. Market Street Grill stands out for its welcoming atmosphere, diverse menu offerings, and outstanding customer service, making it a popular choice within the airport setting. The Host/Hostess role at Market Street Grill embodies the vital front-of-house position responsible for shaping the guests' first impressions. This non-exempt role typically reports to the Store Manager and requires a friendly, attentive, and organized individual who can manage guest seating efficiently and maintain the restaurant’s seating charts. The Host/Hostess is responsible for greeting guests with a warm and courteous demeanor, ensuring that all customers feel welcomed and valued. Beyond seating guests, this role includes a variety of responsibilities such as managing reservations, assisting with beverage refills, setting up dining areas before service, liaising between kitchen and service staff, and providing support as needed in cashiering, bussing, and expediting food orders. Key functions include maintaining an organized and smooth-running dining room, ensuring customer satisfaction by advising guests on menu and beverage selections, and overseeing food and beverage delivery according to Market Street Grill’s standards. The Host/Hostess also plays a crucial role in upholding HMSHost’s cash handling policies, ensuring proper security of cash during transactions, and assisting with cleanliness and preparation tasks during slower periods. In return for dedication and service, HMSHost offers a comprehensive benefits package. Employees enjoy health, dental, and vision insurance, generous paid time off including vacation and sick leave, holiday pay, and meal and transportation benefits. Additional perks include a 401(k) retirement plan with company match, company-paid life insurance, tuition reimbursement, employee assistance programs, and various training and career development opportunities. There is also a referral program designed to reward employees who bring new talent into the team. This position is ideal for individuals who are enthusiastic about delivering outstanding customer service, comfortable in a fast-paced restaurant environment, and eager to grow within the hospitality industry. Ideal candidates demonstrate excellent organizational skills, a friendly and outgoing personality, and the ability to multitask effectively while engaging with customers and team members alike.

• High school diploma or equivalent preferred
• Previous experience in hospitality or restaurant environment preferred
• Ability to provide excellent customer service
• Basic cash handling knowledge
• Strong interpersonal and communication skills
• Ability to stand for extended periods
• Flexibility to work various shifts including weekends and holidays