Host/Hostess - Join Us Now!

Inn at Carnall Hall is a distinguished hospitality establishment located in the heart of Fayetteville, Arkansas. Known for its exceptional service and inviting atmosphere, this inn offers guests a unique blend of comfort and convenience. Serving both locals and travelers, the Inn at Carnall Hall prides itself on delivering memorable experiences through attentive customer service and a welcoming environment. The restaurant within the inn complements this mission by providing a high-quality dining experience that aligns with the overall brand's dedication to excellence. As part of the hospitality and food service industry, the Inn at Carnall Hall emphasizes teamwork, professionalism, and guest satisfaction to uphold its reputation as a premier destination in Fayetteville. This establishment is committed to maintaining a clean, organized, and efficient front-of-house operation, which plays a crucial role in shaping guests' dining experiences. The role of the Restaurant Host at Inn at Carnall Hall is integral to the seamless operation of the dining service. The host is the first point of contact for guests entering the restaurant, responsible for warmly greeting patrons and managing the flow of seating to ensure an equitable distribution of tables among servers. This position requires a professional appearance and demeanor, as the host sets the tone for the guest's dining experience from the moment of arrival. Responsibilities extend beyond greeting; the host assists with managing reservations, maintaining an organized waitlist, and providing assistance with guest inquiries. The host also supports the front-of-house team by anticipating and addressing the needs of guests, assisting individuals with disabilities, and helping with service-related tasks as needed. Effective communication skills are essential to liaise between guests and staff and to resolve any concerns promptly and satisfactorily. Flexibility in working hours is expected, with shifts potentially covering mornings, nights, weekends, and holidays. The role demands physical stamina for standing and walking for extended periods, as well as the ability to perform various physical movements associated with a dynamic restaurant environment. Overall, this position offers an exceptional opportunity for individuals who are passionate about hospitality and providing outstanding guest service in a vibrant, team-oriented setting at the Inn at Carnall Hall.

• Prior food and beverage industry experience preferred
• Prior guest relations training
• Strong written and verbal communication skills
• Positive, upbeat attitude and personality
• Punctuality and reliable attendance
• Strong interpersonal skills and the ability to work well with co-workers and the public
• Ability to read, write, speak and understand the English language
• Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision
• Must be willing to work flexible hours such as mornings, nights, weekends and holidays