Hostess/Host - Full-time

Salumeria 104 is a distinguished Italian restaurant located in Miami, Florida, that captures the rustic charm of Northern Italy while blending it with the vibrant and dynamic atmosphere of Miami. This trattoria-style dining establishment is renowned for its authentic Italian cuisine, especially its signature salumi dishes and traditional homemade classics. The restaurant prides itself on using the finest and freshest ingredients, a passion inspired and upheld by Chef and Co-Owner Angelo Masarin. Chef Angelo brings to the table a culinary heritage deeply rooted in Northern Italian traditions, drawing from recipes and techniques passed down by his grandmother. Each dish served at Salumeria 104 reflects this commitment to quality, authenticity, and culinary excellence, ensuring every guest experiences a true taste of Italy’s northern regions. Salumeria 104 operates with a warm, welcoming environment that invites guests to enjoy a genuine Italian hospitality experience. It is more than just a place to eat; it is a place where guests can savor the flavors of genuine Italian cooking while relaxing in a cozy yet lively setting. The ambiance is designed to make every guest feel valued and special, embracing them with the hospitable spirit that defines Italian culture. The role of Host at Salumeria 104 is key to maintaining this exceptional guest experience. The Host serves as the first point of contact for guests entering the restaurant, setting the tone for their dining experience with a friendly and professional demeanor. This position is essential in making guests feel welcomed and valued from the moment they arrive. The Host’s responsibilities extend beyond greeting guests and guiding them to their tables: they manage waitlists, provide accurate wait times, answer incoming phone calls, and ensure a smooth flow of guests between the bar and dining areas based on preferences and seating availability. A successful Host at Salumeria 104 must show genuine warmth and attention to detail, capable of engaging in natural, unscripted conversations with guests without being intrusive. They monitor guests’ needs throughout their visit to ensure high-quality service, such as noticing when a drink needs to be refilled or accommodating special requests in a timely and courteous manner. The Host also plays an important role in safeguarding the restaurant’s standards by adhering to sanitation, safety, and alcohol control policies, which contribute to a safe and enjoyable dining environment. Handling transactions for to-go orders, including issuing dining charges, validating payments, and reconciling the cash drawer, are additional responsibilities that demand accuracy and integrity. The Host’s professionalism and ability to contribute positively to the team atmosphere are critical to the overall success of the restaurant’s operations. This role is ideal for someone who enjoys engaging with people, thrives in a lively environment, and values the chance to be part of a restaurant deeply connected to Italian culinary traditions. Salumeria 104 offers a competitive and rewarding work environment where employees are treated with respect and given the opportunity to grow in their hospitality careers.

• High school diploma or equivalent
• previous customer service or host experience preferred
• excellent communication skills
• ability to manage waitlists and seating arrangements
• friendly and approachable demeanor
• ability to handle payment transactions accurately
• availability to work evenings and weekends
• knowledge of safety and sanitation standards