Host - Join Us Now!

The hiring establishment is a reputable restaurant known for its commitment to excellent service, warm hospitality, and maintaining high standards of customer care. This restaurant prides itself on delivering a memorable dining experience for every guest by offering a welcoming atmosphere and attentive service. Located in a vibrant community, the restaurant draws a diverse clientele seeking both casual and formal dining options. The management is dedicated to fostering a customer-focused environment where every team member plays a crucial role in upholding the brand's esteemed reputation. The role being offered is that of a Host, a critical front-of-house position responsible for creating a positive first impression upon guests' arrival. As the face of the restaurant, the Host ensures that guests feel welcomed, comfortable, and valued from the moment they step through the door until they leave. This position is ideal for individuals who enjoy engaging with people, can maintain a natural and friendly conversation, and possess a keen sense of organization to manage dining room flow efficiently. The Host's primary responsibilities include greeting guests warmly with a genuine smile and eye contact, escorting guests to their assigned dining areas, and presenting menus while announcing the waiter's name. Additionally, the Host uses visual cues to seat guests according to their preferences, whether in the bar or dining area, and manages incoming calls to provide accurate information and service. The ability to accurately inform guests of wait times, monitor waiting lists, and update the seating system is essential to ensuring smooth operations and high guest satisfaction. Moreover, the Host tends to special guest needs and requests, remains observant throughout the dining experience to anticipate service requirements like drink refills, and enforces sanitation, safety, and alcohol control policies to protect both the establishment and its patrons. Handling dining charges, verifying orders, processing payments, and reconciling cash drawers for to-go orders are also part of the Host's duties, highlighting the blend of customer service and transactional tasks in this position. The role requires someone who thrives in a fast-paced environment, excels at multitasking, and contributes to the team by maintaining communication and support for other staff members. This opportunity offers a dynamic work environment with the chance to develop interpersonal skills, gain experience in hospitality management, and be part of a team that consistently delivers outstanding service. The position may be a stepping stone for individuals pursuing a long-term career in the hospitality or foodservice industry. Overall, the Host plays an indispensable role in ensuring that each guest's visit is enjoyable, seamless, and worthy of returning to the establishment.

• High school diploma or equivalent
• prior experience in a customer-facing role
• ability to communicate clearly and professionally
• basic computer literacy
• availability to work flexible hours including evenings and weekends
• ability to stand for extended periods
• strong interpersonal skills
• positive attitude toward customer service