Host / Hostess (Part-Time), Olivine - Grand Wailea, A Waldorf Astoria Resort

The Waldorf Astoria Resort Maui at Grand Wailea is a stunning Forbes 4-Star and AAA 4-Diamond luxury hotel that stands out as one of the premier hospitality destinations in the world. Situated on 40 acres of lush tropical gardens, this expansive resort features 780 elegant guest rooms, over 100,000 square feet of banquet space, and seven distinctive food and beverage outlets, including three fine dining restaurants, three bars, a café, and an in-room dining service. Known for its unparalleled beauty, exceptional service, and upscale amenities, the resort consistently ranks among the best resorts globally, attracting discerning travelers seeking a memorable and refined experience in Maui, Hawaii. Join the Waldorf Astoria Resort Maui team as a Host/Hostess in the Food and Beverage Department, where your role is critical to delivering an outstanding first impression and exceptional guest service. As a Host/Hostess, you will be the welcoming face of the resort's renowned dining venues, responsible for greeting guests warmly and escorting them to their seats. This position is part-time and union-affiliated, with a competitive pay rate of $24.59 per hour. The role requires flexibility to work various shifts, including weekends, weekdays, and holidays, ensuring seamless service during peak and off-peak hours. Your primary responsibilities include managing seating arrangements and flow, maintaining an organized seating chart to optimize dining room capacity and efficiency, and assisting with opening and closing restaurant duties as needed. Additionally, you will support your team by performing side work tasks such as cleaning, stocking, and folding silverware. Essential to the role is possessing a thorough knowledge of the menu to answer guest inquiries confidently and provide timely, friendly assistance, enhancing the overall guest experience. Collaboration is key, so you will also work closely with fellow team members and other hotel departments to ensure smooth operations and uphold the Waldorf Astoria's esteemed standards of hospitality. Hilton, the parent company of Waldorf Astoria, values team members who embody its core Values: Hospitality, Integrity, Leadership, Teamwork, Ownership, and a strong sense of urgency and discipline. The ideal candidate demonstrates attributes such as quality, productivity, dependability, customer focus, and adaptability. Working at Hilton means becoming part of a global leader in lodging services dedicated to exceptional accommodation, amenities, and guest satisfaction worldwide. The company is committed to fostering an inclusive environment where every team member can thrive professionally and personally.

• High school diploma or equivalent
• Availability to work various shifts including weekends, weekdays, and holidays
• Ability to stand for extended periods
• Excellent communication and interpersonal skills
• Customer service oriented
• Ability to work in a fast-paced environment
• Dependability and punctuality