Hilton Garden Inn Merrillville Needs Night Auditor in Gary,IN,USA

HHM Hotels is a reputable hotel management company specializing in providing exceptional hospitality services across a diverse portfolio of hotels. Known for its commitment to excellence, HHM Hotels focuses on delivering remarkable guest experiences while fostering a dynamic work environment for its employees. With a dedication to innovation and customer satisfaction, HHM Hotels stands out as an industry leader in hotel management, maintaining high standards in service quality, operational efficiency, and employee development. The Night Auditor role at HHM Hotels is a critical overnight position that merges accounting responsibilities with guest service excellence. This position is primarily focused on balancing daily revenue, settling accounts, maintaining accurate financial records, and preparing systems for the next day of operations. In addition to these core audit functions, the Night Auditor also performs Guest Service Agent duties, including checking guests in and out, responding to inquiries, and resolving complaints. This dual responsibility means the Night Auditor plays a vital role in ensuring both financial accuracy and a high level of guest satisfaction during nighttime hours. This full-time position offers competitive wages and provides a clear career progression path, including opportunities to advance to Front Office Supervisor, Accounts Payable or Receivable Clerk, and ultimately Front Office Manager. The successful candidate will be trained with the skills necessary to handle complex bookkeeping tasks, use computer systems to update and maintain guest information, prepare and distribute daily audit reports, reconcile cashiers, and process credit card transactions promptly and accurately. Working at HHM Hotels, Night Auditors contribute directly to operational success and guest experience, helping to uphold the company’s standards of outstanding service. Being a Night Auditor at HHM Hotels requires strong numerical and computer skills, including proficiency in Excel and arithmetic. Previous experience in night auditing or accounting is essential, along with a high school diploma or equivalent education. The company supports continuous employee development, expecting candidates to obtain Facility Security Designation (FSD) within 90 days of employment if not already certified. HHM Hotels values the safety and well-being of its employees, mandating safe work habits and the proper use of protective safety equipment. The company fosters a supportive work environment that promotes growth and encourages employees to contribute to increasing guest satisfaction scores. Night Auditors at HHM Hotels can benefit from numerous perks, including comprehensive health insurance plans, paid time off, 401k matching, travel discounts, and access to confidential wellness resources. The company’s culture is built on core values like People Are Our Capability, Hearts That Serve, Only Excellence, Stay Nimble, and Own It, ensuring that everyone in the team is empowered to deliver the best service and continually improve.

• High school diploma or equivalent preferred
• Previous night audit or accounting experience or equivalent training required
• Computer knowledge Excel and arithmetic skills required
• Facility Security Designation is a plus required within 90 days of employment