High Point,NC,USA Full-time General Manager-Quick Hire! | Hiring

Gerber Collision & Glass stands as one of the leading names in the collision repair industry across North America, boasting a rich history of over 80 years of exceptional service. With a vast network of more than 1000 locations and a dynamic team of over 10,000 professionals spanning the United States and Canada, Gerber Collision & Glass has established itself as a trusted and innovative company committed to excellence. The company generates over $3 billion in sales, underscoring its strong market presence and continual growth trajectory. Gerber Collision & Glass is dedicated to delivering an outstanding customer experience, highlighted by their company goal to WOW every customer and maintain a standard of being the best in the industry. They embrace diversity and inclusion, welcoming applicants from all backgrounds, including individuals with disabilities and protected veterans, fostering a workplace that values unique talents and perspectives. The General Manager role at Gerber Collision & Glass is a pivotal leadership position responsible for the overall operation of a collision repair facility. This role is designed for individuals who are passionate about managing people and processes to deliver superior customer service and operational excellence. The General Manager is tasked with ensuring the daily functioning of the collision center aligns with the company's WOW Operating Way plan, which focuses on creating exceptional customer experiences. This individual will manage budgets, forecast sales, and oversee profit and expenses to meet and exceed key performance indicators and insurance metrics. Critical to this role is the emphasis on coaching and empowering team members to achieve success in their respective roles, fostering a culture of professionalism, high quality standards, and teamwork. The General Manager also manages all aspects of the facility, from maintaining equipment to ensuring a safe and organized work environment, which directly impacts the quality of service provided to customers. In addition to operational and financial responsibilities, the General Manager is responsible for performance management, including delivering formal annual reviews and regular informal feedback to staff. They drive continuous improvement through training, safety meetings, and adherence to company policies and procedures. Leadership qualities are essential as they play a crucial role in motivating the team, facilitating communication, and leading by example. The role also involves administrative duties such as managing accounts payable and receivable, scheduling, and conducting production meetings to confirm throughput and delivery timelines. This comprehensive role demands attention to detail, excellent communication skills, and the ability to handle multiple priorities in a fast-paced environment. Gerber Collision & Glass offers a competitive salary range of $85,000 to $100,000 per year, commensurate with skill, education, and experience. Additionally, this position may be eligible for bonus opportunities linked to individual or company performance initiatives. The company provides a robust benefits package to support the health, wellbeing, and professional growth of its employees, reinforcing its commitment to long-term career development and employee satisfaction. Those interested in joining a leading collision repair company with a strong commitment to customer excellence and team member success will find the General Manager position at Gerber Collision & Glass an outstanding opportunity for career growth and impact.

• Post-secondary education or equivalent
• proven leadership experience in a collision repair environment or similar role
• attention to detail and a high degree of accuracy
• ability to consistently demonstrate a successful client experience
• communicate clearly both verbally and in writing
• ability to motivate others utilizing effective coaching tools and management skills