Guest Services Concierge (Full Time) - Apply Now!

Our facility is a trusted healthcare provider dedicated to delivering exceptional patient care and creating a welcoming environment for every visitor. As a key part of our team, we prioritize safety, security, and customer service to ensure a positive experience for all who enter our premises. We are currently seeking a Fast Pass Representative to join our frontline staff and serve as the first point of contact for guests entering the facility. This role plays a crucial part in maintaining a secure and organized environment while delivering friendly and professional service. As a Fast Pass Representative, your primary responsibility will be to verify identification through the facility's security system and confirm visit authorization, ensuring that only authorized individuals gain access to the facility. You will provide clear directions and assist patients and visitors in reaching their destinations efficiently, enhancing their overall experience. This role demands a high level of attention to detail, professionalism, and excellent communication skills. Your interactions set the tone for visitors' experience, making your role essential in upholding the facility's standards of safety and hospitality. This position is ideal for individuals who enjoy engaging with people, have a keen sense of responsibility, and strive to contribute to a safe and welcoming atmosphere. The role involves working closely with security personnel and administrative staff to ensure compliance with protocols and an organized flow of visitors. We offer a supportive work environment that values collaboration, respect, and continuous learning. Join us in making a meaningful impact on our community by providing outstanding customer service while safeguarding our facility’s security and integrity.

• High school diploma or equivalent
• Prior experience in customer service or security-related roles preferred
• Ability to verify identification and confirm visitor authorization
• Excellent communication skills
• Attention to detail
• Professional appearance
• Availability to work various shifts including weekends and holidays