Greeter/Receptionist - Quick Hire!

Mahaffey Apartment Company is a reputable housing management organization dedicated to providing high-quality living experiences to its residents. Operating with a strong commitment to community and resident satisfaction, the company excels in managing apartment complexes with a focus on maintaining welcoming environments, efficient office operations, and exceptional customer service. Known for their dedication to fair housing practices and employment equality, Mahaffey Apartment Company fosters a positive workplace culture where teamwork, integrity, and professionalism are highly valued. This full-time opportunity is located in a vibrant community setting, offering a Monday through Friday schedule from 9:00 a.m. to 6:00 p.m., perfect for individuals seeking stable employment with growth potential and a comprehensive benefits package including PTO, health insurance, and 401K contributions. The Greeter/Receptionist plays a vital role at Mahaffey Apartment Company by serving as the welcoming face of the clubhouse and central point of contact for residents and prospective tenants. Reporting directly to the Executive Director, the Greeter's principal responsibility is to create a positive first impression through outstanding customer service and a warm greeting to every visitor. This position requires managing front desk operations including greeting visitors, assisting with inquiries, handling phone calls, and offering refreshments in a courteous and professional manner. The role also encompasses administrative tasks such as filing documents, entering maintenance requests into the computer system, managing correspondence through email, and accurately processing online payments. Strong interpersonal skills are essential as the Greeter fosters effective relationships with co-workers, residents, and guests, promoting a welcoming and respectful community atmosphere. This position emphasizes proactive engagement with residents and prospects, organization skills for managing appointment schedules and club operations, and a commitment to maintaining a clean and orderly clubhouse environment. The Greeter must adhere to workplace safety rules, uphold regulations related to the Fair Housing Act, and to support security by notifying personnel of any disturbances. Additionally, the role includes essential upkeep duties such as replenishing supplies including water and coffee, locking up at the end of the day, and performing other related tasks as delegated by management. The position requires knowledge of computer applications, preferably on MAC systems, and familiarity with Microsoft Office software. Bilingual candidates are preferred to enhance communication with a diverse community. Mahaffey Apartment Company values the contributions of each team member and offers a comprehensive onboarding process including a 90-day probationary period. Employees benefit from generous paid time off that increases with tenure—starting at 96 hours annually for the first two years, 136 hours after two years, and 176 hours after seven years. Additionally, the 401K plan includes a 3% employer contribution. Health, dental, vision, and life insurance become available after a 30-day waiting period, ensuring that employees' well-being is supported. A background check is required as part of the hiring process, reinforcing the company’s commitment to maintaining a safe and trustworthy community. In summary, the Greeter/Receptionist role at Mahaffey Apartment Company is an excellent opportunity for individuals who excel in customer service, enjoy working in a community-oriented environment, and seek a stable full-time position with attractive benefits. The ideal candidate is personable, organized, computer literate, and ready to contribute to the welcoming atmosphere that defines Mahaffey Apartment Company. This position offers not only a chance to work in a professional and respectful setting but also to grow within a well-established housing management company that values commitment and quality service.

• High school diploma or equivalent
• prior experience in customer service or receptionist role preferred
• proficient with Microsoft Office and MAC computer systems preferred
• ability to communicate clearly and follow directions
• ability to establish and maintain effective working relationships
• ability to make sound decisions
• ability to work as part of a team
• strong professional communication skills
• willingness to work additional hours when needed
• good background check
• ability to handle phone and computer operations
• adherence to Fair Housing Act regulations
• physical ability to stand, walk, sit, and use hands and fingers
• ability to follow safe work practices