Greensboro,NC,USA-based Airline at Delta | Hiring

Urban Air Adventure Parks is the leading indoor adventure park operator, renowned for pioneering the adventure park concept and dominating the location-based entertainment industry worldwide. Based in Dallas, Urban Air has established itself as the preeminent destination for family fun and active entertainment, focusing on providing guests with exciting experiences where children and adults alike can challenge themselves and enjoy exhilarating activities. The company's vision is to inspire young people to have fun and aim higher, encouraging them to achieve goals they once thought impossible. At Urban Air Greensboro, part of this global network, the commitment to delivering memorable adventure experiences is unwavering, and they pride themselves on fostering a welcoming and dynamic environment for guests and employees alike. Urban Air Greensboro embraces diversity and inclusion in their workforce and is proud to be an equal opportunity employer. The Café Manager role at Urban Air Greensboro is a vital hands-on leadership position responsible for overseeing the daily operations of the Urban Air Café. This role requires a dynamic individual who thrives in fast-paced, customer-facing environments and who enjoys working alongside their team in both the kitchen and service areas. The Café Manager leads by example, actively engaging in cooking, food preparation, and serving guests while maintaining a friendly demeanor and a supportive presence to the team. This position demands someone who works efficiently with a keen sense of urgency without compromising on quality or hospitality standards. The Café Manager is tasked with ensuring that all processes, systems, and standards are correctly executed to deliver an exceptional food and beverage experience to visitors. Managing inventory control, overseeing deliveries, and minimizing wastage are also critical components of the role. Staffing responsibilities include training team members, setting expectations regarding punctuality, cleanliness, and professional conduct, and fostering an uplifting work culture that aligns with Urban Air’s values. The Café Manager must be proactive in addressing guest concerns and participate in regular staff meetings and ongoing training to maintain excellent service standards. This position requires a flexible schedule, willingness to work beyond scheduled hours when necessary, and physical stamina to handle the demands of a busy café environment. Overall, the Café Manager is a key figure in ensuring the operational success and positive reputation of the Urban Air Café, contributing significantly to the overall guest experience at Urban Air Greensboro.

• Ability to lead, motivate and empower Team Members
• Ability to align Team Members with Urban Air culture by balancing seriousness and having fun
• Ability to take initiative
• Excellent interpersonal and communication skills
• Ability to recognize problems and problem-solve
• Ability to set goals and convert plans into action
• Ability to see patterns in performance and strategize solutions
• Exercise good judgment in decision making
• Open to feedback and self-improvement
• Ability and willingness to hold oneself accountable for high personal standards of conduct and professionalism
• Serve as a role model by demonstrating and upholding Urban Air policies and standards
• Work days, nights, and/or weekends as required
• Work in noisy, fast-paced environment with distracting conditions
• Move about facility and stand for long periods of time
• Lift and carry up to 30 lbs.